[Resolved]  Naaptol Online Shopping — want my money back from small sized product

Address:110077
Website:www.naaptol.com

I ordered a xxl american indigo double sided premium winter jacket - black. (Order #[protected] i was told that i can exchange product within seven 7 days. But when i called within 7 days, they told i was supposed to call within 48 hours but i told them that 7 days was told me on call. They were agreed to return product as they were not having xxl size and promised to give me voucher worth 999/. But next i got call again. I the person on call told me that product can't be returned as i din't call within 48 hours and talked very rudely and cut the call. After that i got a sms like my complaint is resolved successfully. This was too ridiculous. I want my money back and return the product to naaptol.com. They are fraud.
Was this information helpful?
No (0)
Yes (0)
Feb 18, 2018
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2018
Naaptol Online Shopping Customer Care's response
Inconvenience so caused due to this is very much regretted. I definitely will make sure that it gets sorted at the earliest. We have arrange callback for you. request your patience in the interim.- Team Naaptol
Complaint comments 

Comments

File a consumer case @ http://confonet.nic.in/default.htm. There are lot of complaint against Naaptol all over india. Naaptol fraudster founder Manu Agarwal 47 year old is a IIT guy, who sells basically road side platform quality products and brings to his studio & make a polished video with his brainless barking anchors.

Found on net, write email to all below guy to resolve your complaint. Use google translation for convert english to japan for all mitsui guys..

Shinichi.[protected]@naaptol.com
H.[protected]@mitsui.com
Kaz.[protected]@mitsui.com
S.[protected]@mitsui.com
Kabeer.[protected]@trilegal.com
Manu.[protected]@naaptol.com
Yusuf.[protected]@naaptol.com
Jatin.[protected]@naaptol.com
Aditi.[protected]@trilegal.com
I ordered a panipat blanket after seeing an ad on television... the same was delivered on 9th of January ... the blanket is of a very cheap quality... blanket had holes in the middle seems to be torn...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Naaptol Online Shopping
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    2335
    Pending
    0
    Resolved
    1285
    Naaptol Online Shopping Phone
    +91 92 2353 7000
    +91 14 1402 4376
    Naaptol Online Shopping Address
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
    View all Naaptol Online Shopping contact information