Nandini — Complaint about w3rong departure time

Address:

13 hosalli extension stage 1 vijayanagar

Hi I have booked benaka bus from shimoga to Bangalore through resbus. Sl 1 seat i booked but departure timing is 9.30 pm in shimoga bus stand i trusted redbus and I came in time to shimoga bus stand. When I came to bus they told departure timing is 11 pm. This is redbus booking mistake. I came 9.30. Now 2 hours I have to wait in bus. Redbus miscommunication. I know shimoga busses are leaving night 11 or 12 pm but redbus mistake. How can this happen its major issue. How can I trust in future