National Highways Authority Of India [NHAI] — Additional payment deducted from fastag account

Address:

Vishnu U, NAQAS, Southern Naval Command, Naval Base kochi-682 004

Sir,
I have taken bank baroda fast tag on 24Feb 21 towards my Vehicle with Reg no:KL23 M 5557. At the time of account opening I have paid Rs.500. Buy when am approaching Toll plaza, account showing in sufficient balance even though I recharged properly. For the same with my frequent approach to bank of Baroda agent/ care it is come to know that they have not linked my vehicle with fast tag no. Finally It has been sorted out in 29May 21. But for they same they have deducted Rs200 from my account as issuance charge. Eventhough I have paid 500 Rs at the toke of account opening, on what basis Agent deducted again 200Rs from my account. This issue I have projected to Agent (Taken from Akshaya Center, Thevara, Ernakulam, Kerala) and bank baroda care. Till the date I haven't received any feedback from agent / bank. Relevant statement attached herewith.
Thank you