Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Updated: Feb 16, 2026
Complaints 8471
Resolved
214
Unresolved
8257
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Highways Authority of India [NHAI] reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Surajjagtap9970
from Pune, Maharashtra
Jun 24, 2023
Report
Copy

Driving through the Yamuna expressway. From Maharashtra to Delhi.
@Jewar Toll plaza one of Vehicle Which is traveling And Standing In front me for Toll Payment.
Due to Toll plaza payment gate way. The required amount has been deducted from vehicle. But System not showing in Toll Booth. After More than 5 minutes wait I'm asking for Responding Officer. Which is Not available At site. Security Behaving Like They are not Passing the vehicle. Saying that Go back and Come in Another Lane for Tarrife Payment.
Shame On toll plaza management. 0 Rating For Toll payment.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    shajisbg
    from Palakkad, Kerala
    Jun 21, 2023
    Report
    Copy

    Address: Palliyakara toll, thrissur dist of kerala state

    I was travelling in car KL49M1959 today 21/06/2023 from palakkad to kochi . At 7.48 am I crossed palliyakara toll which is thrissur District of kerala state. Rs 90 was deducted from my account as I crossed the toll. The one of the staff threw a drum I front of my car as if I did not pay the toll amount. My front bumper got damaged. Photo is attached for reference. As I was travelling urgently for an hospital case I did not stop for an argument with the staff.
    I had heard lot about this kind of goondalism in palliyaraka toll today I witnessed it.
    Please take strict action against the staff and please arrange Rs3000 for my bumper repair.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Y
      Yashasvi Gaur
      Jun 20, 2023
      Report
      Copy

      The government is claiming a remarkable completion of 344km of NH-7 but I want to know that making a toll gate completes the highway.
      Their is service no these road, no proper demarcation are their. If you try to complaint at the roll boths, the government or the thekedars have placed Gundas over there. Even the toll gate has no markings, no yellow lines, no proper management of cash lines and fast tag, no clearance of traffic if time is plus, no notification of rates, no information of changes in rates.
      If possible try and improve
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        S_rwat
        Jun 19, 2023
        Report
        Copy

        Hi, i was in a cab n crossing badarpur border toll tax booth. But the server was this slow that it took 10min to complete the process and which messed up my schedule as i have catch the train.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sumit Rekhi
          from Mumbai, Maharashtra
          Jun 14, 2023
          Report
          Copy

          Hi,

          There are potholes on service road at Bavdhan, Pune. The exact location is marked on the attached map FYI.

          Pls address as monsoon is near and these potholes will create issue as lot of school buses ply from this service road.

          Google maps coordinates 18.[protected], 73.[protected]
          Service road from HEMRL towards Bavdhan - near Carwale or Durga Dairy on the service road.

          Thank you.

          Regards,
          Sumit Rekhi
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            avinayakam
            Jun 13, 2023
            Report
            Copy

            Address: A .VINAYAGAM 22-267/5 lawyers’ colony CHITTOOR AP 517001

            INR 120 toll paid from IDFC FIRST Bank Tag 3XXXD500 for vehicle no. AP05AB7288 at ANAAZ on 13/06/23 04:48. Avbl. Bal.: INR290.
            How is that possible when I crossed Gadanki at 5.00 pm on 12-6-23 and returned after 10.30pm same day to collect onward ₹120 at 04.48 am 13th?
            Where is ANAAZ ?
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Pradeepmtr6
              Jun 12, 2023
              Report
              Copy

              Kindly remove or shift kherki daula toll plaza as it coming between residential area. Due to which long traffic jams and high pollution which is affecting habitat area. Gurgaon people had already paid toll amount for 15 years
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sunil Kadiyan
                from Panipat, Haryana
                Jun 12, 2023
                Report
                Copy

                Address: Panipat , Haryana

                Concession is available at all toll plazas across India on showing your identity card by a soldier of the Indian Army. But Ganaur (Sonipat, Haryana) toll plaza is the only toll plaza where they are not given exemption and they are also misbehaved with them. I request you to look into this matter. You will be very kind. An Indian soldier.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  MM patel
                  Jun 12, 2023
                  Report
                  Copy

                  Address: Khed shivpur toll plaza

                  Miss behaved
                  They charge agenst rti guidline about long queue and long time waiting...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Ranjita Kapoor
                    Jun 11, 2023
                    Report
                    Copy

                    The authority are making fool, saying only vip pass are allowed but every single car is going through that lane
                    If it goes in like this how will India progress stupid ###

                    Really wanna leave the country and never come back...cause if all this things
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Jun 10, 2023
                      Report
                      Copy

                      Address: Chandrapur visapur

                      Sir, My fast tag amount deducted by date 8/6/23 time 6:00:50 un nesesury
                      I am local resident in toll area but why deducte amount my fast tag account first time
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sandeep dhanday
                        Jun 9, 2023
                        Resolved
                        Report
                        Copy
                        Resolved

                        Misbehave complaint for murthal toll plaza

                        Address: Karnal

                        We are going Delhi to karnal on[protected] around at 9.30 pm on murthal toll plaza staff misbhive with us. Our vichcle no is HR49B0055 and we a fasttag on this vichle. And our fastag is active and also have sufficient balance. But toll plaza staff jitender kumar misbhive with us and said your fasttag is blocked. We we say call your manager. Manager is not come. Manager name is didar singh.

                        Name- Sandeep dhanday
                        [protected]br...
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy
                        P
                        ParthasarathiDoraisamy
                        from Kalpetta, Kerala
                        Jun 9, 2023
                        Report
                        Copy

                        We are travelling from Dharapuram to Ottanvhatram bypass road.We witnrssed 3 narrivades nwfpre paraipatti village with no signage/coloration of red/yellow..Pir bumper got hravily impacted as therenwere no visibility of these barrivades.Its a serious threat as driver, ight ;ose comtrol amd accidents moght happen, please do the needful asap
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kavitha Chilankuri
                          Jun 9, 2023
                          Report
                          Copy

                          We happened to drive frequently on NH 65 from past 7 years and notice many diversions especially in Maharashtra stretch while Telangana & Karnataka stretches are a breeze. Why does it take so long to lay/fix the highways? What’s the point of charging heavy taxes to the employees?
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jagadeesh R
                            Jun 8, 2023
                            Report
                            Copy

                            Address: Puzhal , chennai - 600066

                            Highways lights not working for a Long period of time, It is very difficult for us to travell place to another. It leads to Accidents and old age people are suffering from the dark. Kindly fix this as soon as possible.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              arunmoses12345
                              Jun 8, 2023
                              Report
                              Copy

                              Hello,

                              For years now the roads from Sriperumbudur to Kanchipuram have been filled with potholes, No roads and ongoing constructions. This is a heavily used road by all road passengers from Chennai to Bangalore. Very poor infrastructure for years now and no changes have been made to the roads in a very long time. Either the Toll plaza should be removed from this end where they charge Rs 50 for cars or the Roads have to be fixed as soon as possible. Its a complete joke that a road that is this bad has a toll plaza that collects cash for using it. Village roads are better than this and there is no direct alternative for this road. Please take immediate action on this.

                              Thank you.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Swap5417
                                Jun 3, 2023
                                Report
                                Copy

                                I have complaint about blockage of sewar, sewar is blocked after every rain and all waste coming out of it in front of door plzz do maintenance of it
                                address - NH4 At post umbraj tal-karad dist- satara 415109
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Viswanath Pendyala
                                  Jun 3, 2023
                                  Report
                                  Copy

                                  Address: Anantapur

                                  The toll plaza which is located at jodidharmapuram, between gooty and tadipatri has very poor quality of staff as well as systems, every day it is taking nearly 10 to 20 minutes to cross the toll gate. They are taking nearly 5 min to to sacn 1 fasttag. If anybody asks about the issue they are scolding and coming to beat the vehicle drivers. I have seen more than 3 instances in the same day. The staff behavior is toomuch rude and they are using abused words on women also.
                                  Please take necessary action against them.

                                  Toll plaza address
                                  Jodi dharmapuram toll plaza
                                  Tadipatri to gooty highway
                                  Chukkalur
                                  Anantapur
                                  515415
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    pradeepit065
                                    from Delhi, Delhi
                                    Jun 3, 2023
                                    Report
                                    Copy

                                    Hi,

                                    Its 3rd time when the toll barrier opened after reading fastag but dropped before passing of car and caused scratch on my car . I talked to toll booth employee but they have ignored it. Its regarding KMP expressway coming from Palwal to Noida. I have seen same cases with other cars as well 2 to 3 times. If the NHAI is not able to manage the toll booth then why to pay for toll.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      kishore kumar vs
                                      Jun 2, 2023
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      The toll plaza placed in between Vidyaranyapura - Nanjangud Rd, Madaragalli, Karnataka 571311 which is not double road and also road maintained very poor and this toll were collected for what purpose. this not meeting the requirement it is shows it is only collected for there need not for maintenance.

                                      it is very bad if this way it continues BJP will loss the there face. we want to be developed country not be scam country.

                                      Please take action on this toll and they were collecting Rs.85 it is more than the double road which is available.

                                      No proper vigilance on road maintenance.

                                      Regards

                                      Kishore
                                      Jun 2, 2023
                                      Complaint marked as Resolved 
                                      The toll placed in between Vidyaranyapura - Nanjangud Rd and it is single road and there is no proper maintenance. kishore 9442141913
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit