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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 13

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N
Jun 10, 2023
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Address: Chandrapur visapur

Sir, My fast tag amount deducted by date 8/6/23 time 6:00:50 un nesesury
I am local resident in toll area but why deducte amount my fast tag account first time
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    S
    Sandeep dhanday
    Jun 9, 2023
    Resolved
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    Resolved

    Misbehave complaint for murthal toll plaza

    Address: Karnal

    We are going Delhi to karnal on[protected] around at 9.30 pm on murthal toll plaza staff misbhive with us. Our vichcle no is HR49B0055 and we a fasttag on this vichle. And our fastag is active and also have sufficient balance. But toll plaza staff jitender kumar misbhive with us and said your fasttag is blocked. We we say call your manager. Manager is not come. Manager name is didar singh.

    Name- Sandeep dhanday
    [protected]br...
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    ParthasarathiDoraisamy
    from Kalpetta, Kerala
    Jun 9, 2023
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    We are travelling from Dharapuram to Ottanvhatram bypass road.We witnrssed 3 narrivades nwfpre paraipatti village with no signage/coloration of red/yellow..Pir bumper got hravily impacted as therenwere no visibility of these barrivades.Its a serious threat as driver, ight ;ose comtrol amd accidents moght happen, please do the needful asap
    +1 photos
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      K
      Kavitha Chilankuri
      Jun 9, 2023
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      We happened to drive frequently on NH 65 from past 7 years and notice many diversions especially in Maharashtra stretch while Telangana & Karnataka stretches are a breeze. Why does it take so long to lay/fix the highways? What’s the point of charging heavy taxes to the employees?
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        J
        Jagadeesh R
        Jun 8, 2023
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        Address: Puzhal , chennai - 600066

        Highways lights not working for a Long period of time, It is very difficult for us to travell place to another. It leads to Accidents and old age people are suffering from the dark. Kindly fix this as soon as possible.
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          arunmoses12345
          Jun 8, 2023
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          Hello,

          For years now the roads from Sriperumbudur to Kanchipuram have been filled with potholes, No roads and ongoing constructions. This is a heavily used road by all road passengers from Chennai to Bangalore. Very poor infrastructure for years now and no changes have been made to the roads in a very long time. Either the Toll plaza should be removed from this end where they charge Rs 50 for cars or the Roads have to be fixed as soon as possible. Its a complete joke that a road that is this bad has a toll plaza that collects cash for using it. Village roads are better than this and there is no direct alternative for this road. Please take immediate action on this.

          Thank you.
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            S
            Swap5417
            Jun 3, 2023
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            I have complaint about blockage of sewar, sewar is blocked after every rain and all waste coming out of it in front of door plzz do maintenance of it
            address - NH4 At post umbraj tal-karad dist- satara 415109
            +1 photos
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              V
              Viswanath Pendyala
              Jun 3, 2023
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              Address: Anantapur

              The toll plaza which is located at jodidharmapuram, between gooty and tadipatri has very poor quality of staff as well as systems, every day it is taking nearly 10 to 20 minutes to cross the toll gate. They are taking nearly 5 min to to sacn 1 fasttag. If anybody asks about the issue they are scolding and coming to beat the vehicle drivers. I have seen more than 3 instances in the same day. The staff behavior is toomuch rude and they are using abused words on women also.
              Please take necessary action against them.

              Toll plaza address
              Jodi dharmapuram toll plaza
              Tadipatri to gooty highway
              Chukkalur
              Anantapur
              515415
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                P
                pradeepit065
                from Delhi, Delhi
                Jun 3, 2023
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                Hi,

                Its 3rd time when the toll barrier opened after reading fastag but dropped before passing of car and caused scratch on my car . I talked to toll booth employee but they have ignored it. Its regarding KMP expressway coming from Palwal to Noida. I have seen same cases with other cars as well 2 to 3 times. If the NHAI is not able to manage the toll booth then why to pay for toll.
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                  K
                  kishore kumar vs
                  Jun 2, 2023
                  Resolved
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                  Resolved

                  The toll plaza placed in between Vidyaranyapura - Nanjangud Rd, Madaragalli, Karnataka 571311 which is not double road and also road maintained very poor and this toll were collected for what purpose. this not meeting the requirement it is shows it is only collected for there need not for maintenance.

                  it is very bad if this way it continues BJP will loss the there face. we want to be developed country not be scam country.

                  Please take action on this toll and they were collecting Rs.85 it is more than the double road which is available.

                  No proper vigilance on road maintenance.

                  Regards

                  Kishore
                  Jun 2, 2023
                  Complaint marked as Resolved 
                  The toll placed in between Vidyaranyapura - Nanjangud Rd and it is single road and there is no proper maintenance. kishore 9442141913
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                    K
                    KK Sharma1987
                    from Gwalior, Madhya Pradesh
                    Jun 2, 2023
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                    Address: Toll plaza located at BARETHA MALANPUR District- BHIND (M.P.)

                    Sir, I am a airforce personal. I crossed Baretha toll plaza near Malanpur Bhind (M.P.) on 02 Jun 2023 at 10:40 AM using my vehicle MP07CD5620. Toll plaza staff did not sulute even after seeing my I CARD and misbehaved with me and charged the toll amount . And threatened me using word tu jo kuch ukhad sakta hai ukhad Lena..jhn complain krni hai kr de hamara koi kuch nhi kr sakta..which is completely violation of Indian TOLL ACT (ARMY/AIRFORCE) 1901 and your issued direction to all toll plaza regarding beheavior with defence personal
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                      K
                      KCTiwari
                      from JAIPUR, Rajasthan
                      Jun 1, 2023
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                      Address: 103 ASHOK VIHAR EXTENSION Gopalpura bypass Jaipur 302015

                      I passed through toll plaza at Borkheda JAIPUR KOTA national highway on 26.05.2023. There was sufficient balance in Fastag of Rs 690/- (screen shoot enclosed) but toll employee told me that no balance in Fastag and behaved inhuman and charged double used fees of Rs 240 /-( Receipt enclosed). I made complaint at toll plaza (Receipt enclosed) but no response given till date from toll plaze. I request you to arrange the refund take nacessary action againt toll plaza.
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                        Aniket_B
                        May 31, 2023
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                        Hello, I am resident of Abegaon Kh. Tal. Haveli Pune. As per recent decision, in March 2023, Vehicles from Haveli Taluka are exempted however at toll booth inspite of showing validated proof, toll for my vehicle was deducted on 20.05.2023. When I showed my RC to toll operator he said to go however the message for deduction came to me after few hours. This seems to be scam. Request to refund all deducted amount to my fastag wallet.
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                          G
                          Gurujangra
                          from Narwana, Haryana
                          May 31, 2023
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                          I have visited from narwana to jind and returned back within 24hours on dated 30.05.2023. please make solution.
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                            N
                            Nayku
                            May 31, 2023
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                            Resolved

                            Address: Toll Gate Name : Tasawade (BOT (Toll)) One of Toll Plazas on : Km 694.150 – NH-4 in Maharashtra Stretch : Satara – Kagal Tollable Length : Km(s)

                            I was traveled Sangli to Pune on Monday 22 May 2023. I crossed

                            I travelled through Tasawade Plaza on 22 May 2023 and fastag was deducted for Rs 80/- but according to NHAI rule if we have to wait more that 10 sec then toll free so their 5 minutes wait and same rule discussed to not cut the toll they are misbehave with me argue with me and forcefully cut the toll from my fast tag account. Please refund me my money ASAP.

                            Car details MH10DQ7022
                            Date :- 22/05/2023
                            Time :- 07:12AM
                            Money :- 75/-
                            +1 photos
                            May 31, 2023
                            Complaint marked as Resolved 
                            Please check the footage that time I was waiting and refund my money
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                              D
                              Dattatreya Sarma Gollapudi
                              May 30, 2023
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                              Address: All Highways

                              Respected sir/Madam,
                              I am Mr.Dattatreya. I am a frequent car traveller on highways. With my experience and observed many times, I am bringing this information to your notice that most of the first lanes are occupied by very slow and slow moving vehicles. So obviously fast moving vehicles in the first lane are changing their lanes with the same speed also sometimes. Due to this most accidents are happening. So kindly a request to make a strict rule and implement immediately that all loaded heavy vehicles and slow moving vehicles should not be in first/VIP lane and make strict to 2nd, 3rd etc..lanes so that always first lane could be used for fast moving vehicles/Ambulance/VIPs etc.
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                                Y
                                yogeshsaluja
                                from Bengaluru, Karnataka
                                May 30, 2023
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                                Address: Bengaluru, Karnataka

                                On 21 May 23/ 18:09Hrs toll of Rs 60/ was automatically deducted from my Fast Tag at Devanahalli Toll Plaza, Bangalore. I was travelling on my Car GJ18BJ5781 and on the toll booth I showed my Defense ID. The same was checked and I was permitted to cross the barrier however shortly after crossing the toll plaza I got an SMS to say the money has been deducted. This was despite the fact that the Fast Tag card was kept safely in the car.
                                The reason for automatic deduction is not understood and hence sum of Rs60 be refunded back.
                                Regards,
                                Gp Capt Yogesh Saluja
                                Indian Air Force
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                                  9
                                  9009038082
                                  from Indore, Madhya Pradesh
                                  May 29, 2023
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                                  श्रीमान जी, 26 मई समय रात 1:50 am 410 rs और बिलकुल 2 मिनिट बाद 1:52 am 375 rs
                                  Deduct हुए पर मुझे बाद में deduct हुए पैसे वापस नहीं आए। आप लोगो से ये जानना चाहता हूं। की मेरे पैसे वापस क्यों नहीं आए।
                                  मेरा गाड़ी नंबर MP20HB2867 है।
                                  ये टोल मध्यप्रदेश में अमरपाटन से रीवा के बीच में पड़ता है। Odaki pip
                                  मेरी fastag id:[protected]
                                  1St deduction order ID [protected]
                                  Fastag ID :40809057
                                  2end deduction order ID : [protected] rupees 375/-

                                  श्रीमान जी मेरे इस निवेदन को संज्ञान में लें।
                                  और पैसे रिटर्न करवा दें।
                                  +1 photos
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                                    M
                                    Mitukundu
                                    from Jind, Haryana
                                    May 29, 2023
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                                    Dear Sir,
                                    Villege - Kharak gager, P.O- Hadwa
                                    Teh- Safidon, Distt- Jind( Haryana)

                                    1. Ranbir S/o Sh Dalip singh, Vijender S/o Sh Dalip singh and Vinod S/o Sh Dalbir singh ki Jamin Murabba No 41 ke killa No 3, 4 aur 8 and Murabba No 18 ke killa No 18, 19, 20, 22, 23 aur 24 jo ki khewat No 129 me pdte hai NE- 5 k liye aquire huwi hai.

                                    2. Hmari jamin aquire hone k karan hmari khewat No 129 expressway k dono side bach rhi hai. Hmare kheto k liye jane wala rang bhra rasta bhi aquire ho gya hai. Ab hamri kheto me jane k liye koi rasta nhi bacha hai. KCC coy ke worker hmare kheto me mitti dalne ka kam suru kar rhe hai aur hme kheto me jane ki bhut dikkat hone wali hai.

                                    3. Uper diye huwe विषय पर हमने जिला राजस्व अधिकारी जीन्द ko application di thi (copy attached) jo ki unhone aapko Dispatch kar di thi jiska Dispatch No 2498 dt 22 Oct 2021 hai.

                                    4. Aapse anurodh hai ki uper diye huwe vishay par jaldi action le aur muje ek suitable reply jarur de. Hme aapke reply ka intejar rhega.
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                                      S
                                      shaileshguptamai
                                      from Akola, Maharashtra
                                      May 29, 2023
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                                      Address: Nagpur - Aurangabad - Mumbai Hwy, Kubhephal, Maharashtra 431007

                                      Nagpur - Aurangabad - Mumbai Hwy, Kubhephal, Maharashtra 431007

                                      no urinal for ladies provided at this toll plaza.

                                      does it not compulsory to provide this facility at toll plaza ?
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