Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
National Highways Authority of India [NHAI]
National Highways Authority of India
Customer satisfaction rating: 3%
3947
COMPLAINTS
ADVERTISEMENT

National Highways Authority of India [NHAI] Customer Care

Website:
Facebook
Address
G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India - 110 075

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2499
down
755

Fax:
Fax:
+91 11 2509 3507  
+91 11 2509 3514  

Customer satisfaction rating
3%
Complaints
3947
Pending
0
Resolved
115
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

National Highways Authority of India [NHAI] related photos (1913)

National Highways Authority of India [NHAI] Complaints & Reviews

Sort by:

R
Dec 20, 2020
While travelling from Haldia to Durgapur, we stopped at Highway Nest at Palsit to get some food and use the toilet.
The toilet was in locked condition. I had to ask for the keys from the shop (Highway Nest) to use the toilet.
The toilet was very untidy and dirty and found clogged.
May please look into the matter.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    ADVERTISEMENT
    ADVERTISEMENT
    ADVERTISEMENT

    V
    Dec 19, 2020
    I want to know the maximum toll fee you are collecting, because sometimes collecting more and sometimes less. This is not first time. One more bonus is worst roads.
    Extra toll fee collecting

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      ADVERTISEMENT
      Hello sir,
      Car number- MH-42 K -6280. Today at patas toll naka on pune solapur highway toll get charged two times....
      ADVERTISEMENT

      Resp sir,

      I had travelled by my car MH02DS 6979 on 11/11/2020 and returned back on 18/11/2020 from mum to sawantwadi

      My complaints are

      1)At anewadi toll on 11/11 at 11.03 am 65rs cash was taken and fastag payment was also done.He had given fake receipt of other car no2122

      2)on 18/11/2020 at taswade toll at 10.21am 75rs was deducted and at 10.27am 190 rs was deducted

      3)on 18/11/2020at 3.06 pm at airoli toll 40rs was deducted and cash 40 rs was taken saying fastag was not working.i got original receipt with me

      so pl do the needful

      thanks

      dr s n vanjari
      Mo.[protected]
      E-mail.[protected]@gmail.com

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        ADVERTISEMENT
        S
        Dec 19, 2020
        Sir, my SBI Fastag registered mobile number is [protected]. It has been blocked since 1 year. I have complaind about 50 times...
        ADVERTISEMENT
        K
        Dec 19, 2020
        In this connection it is submitted that, m done the up down from yamuna nagar to chandigarh, and at the time of going to chandigarh...
        ADVERTISEMENT

        P
        Dec 19, 2020
        Worst maintainence of vijayawada to vizag highway. No work for repairs even after collecting huge toll charges. Useless ministers & departments which are least bother of the roads. Even the muddy roads in villages are far better than high ways

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          ADVERTISEMENT

          A
          Dec 18, 2020
          Khed Shivapur toll plaza is not scanning Fastag correctly. Inspite of having sufficient tag balance toll plaza employee is saying tag is blacklisted and forcing to pay in cash. Please take immediate appropriate actions

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            ADVERTISEMENT

            S
            Dec 18, 2020
            I recharged for monthly pass for makrauli kalan toll plaza for my vehicle no. HR08T5079 on 14 december 2020. money(₹275) deducted from my pnb bank account through debit card but the recharge status was failed.

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              ADVERTISEMENT
              Y
              Dec 18, 2020
              Today i have visited ghanghari toll plaza near by dumri in jharkhand. They collected toll tax from me for route gorhar to...
              ADVERTISEMENT
              I submitted complain of toll tax deduction is more on 30/11/2020 on whatsup nhai number. I called today (18/12/2020) for status...
              ADVERTISEMENT

              S
              Dec 18, 2020
              There has been a deduction of toll 2 times at chandwad toll plaza yesterday from my fastag for vehicle MH 12 MB 2989
              Wrong Deduction from Fastag

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                ADVERTISEMENT

                A
                Dec 18, 2020
                Pleas clarify lalanagar toll plaza three times charging toll tax
                Amitav [protected], VARANASI

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  ADVERTISEMENT

                  M
                  Dec 18, 2020
                  Dear Sir

                  I hope that we have to to give a seperate lane for fast tag in all tolls,
                  but in maduraivayal ( Vanagaram) toll which located in chennai is not following the rules

                  They have not given a seperate way for fast tag and we have to spend more time to cross this toll. even if we ask to those staff's they are not providing proper answer and also using abuse words.

                  Kindly look on to this and resolve the issue

                  thanks
                  M.Mohanraj

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    ADVERTISEMENT
                    E
                    Dec 18, 2020
                    Hi my account is debited multiple times for Khed shivapur toll naka for 95 rupees My account is also got deducted for 200...
                    ADVERTISEMENT

                    Sir is am from tamilnadu, Tuticorin from Tuticorin to nellai vagaikulam toll gate amount taken wrongly, daily it will happen no proper response

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      ADVERTISEMENT

                      Yesterday when I crossed IVRCL Chengapally from Coimbatore for one way Toll charge (TN38CT8260) for Rs 100.00 debited on Dec 16.
                      But while return back to Coimbatore same toll IVRCL Chengapally collected 45rs.

                      Kindly check and re-fund extra 55₹ to my fastag account
                      Toll was collected more for one way.
                      Updated by Anand Sabesan Dec 17, 2020 Yesterday when I crossed IVRCL Chengapally from Coimbatore for one way Toll charge (TN38CT8260) for Rs 100.00 debited on Dec 16.
                      But while return back to Coimbatore same toll IVRCL Chengapally collected 45rs.

                      Kindly check and re-fund extra 55₹ to my fastag account

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        ADVERTISEMENT
                        B
                        Dec 17, 2020
                        Dear Sir,

                        Today i passing through Chokkenahalli Toll & 115002, They claimed me that you are fast tag is having...
                        ADVERTISEMENT
                        ADVERTISEMENT