National Highways Authority of India [NHAI] Customer Care

While travelling from Haldia to Durgapur, we stopped at Highway Nest at Palsit to get some food and use the toilet.
The toilet was in locked condition. I had to ask for the keys from the shop (Highway Nest) to use the toilet.
The toilet was very untidy and dirty and found clogged.
May please look into the matter.

I want to know the maximum toll fee you are collecting, because sometimes collecting more and sometimes less. This is not first time. One more bonus is worst roads.

Resp sir,

I had travelled by my car MH02DS 6979 on 11/11/2020 and returned back on 18/11/2020 from mum to sawantwadi

My complaints are

1)At anewadi toll on 11/11 at 11.03 am 65rs cash was taken and fastag payment was also done.He had given fake receipt of other car no2122

2)on 18/11/2020 at taswade toll at 10.21am 75rs was deducted and at 10.27am 190 rs was deducted

3)on 18/11/2020at 3.06 pm at airoli toll 40rs was deducted and cash 40 rs was taken saying fastag was not working.i got original receipt with me

so pl do the needful

thanks

dr s n vanjari
Mo.[protected]
E-mail.[protected]@gmail.com

Worst maintainence of vijayawada to vizag highway. No work for repairs even after collecting huge toll charges. Useless ministers & departments which are least bother of the roads. Even the muddy roads in villages are far better than high ways

Khed Shivapur toll plaza is not scanning Fastag correctly. Inspite of having sufficient tag balance toll plaza employee is saying tag is blacklisted and forcing to pay in cash. Please take immediate appropriate actions

I recharged for monthly pass for makrauli kalan toll plaza for my vehicle no. HR08T5079 on 14 december 2020. money(₹275) deducted from my pnb bank account through debit card but the recharge status was failed.

There has been a deduction of toll 2 times at chandwad toll plaza yesterday from my fastag for vehicle MH 12 MB 2989

Pleas clarify lalanagar toll plaza three times charging toll tax
Amitav [protected], VARANASI

Dear Sir

I hope that we have to to give a seperate lane for fast tag in all tolls,
but in maduraivayal ( Vanagaram) toll which located in chennai is not following the rules

They have not given a seperate way for fast tag and we have to spend more time to cross this toll. even if we ask to those staff's they are not providing proper answer and also using abuse words.

Kindly look on to this and resolve the issue

thanks
M.Mohanraj

Sir is am from tamilnadu, Tuticorin from Tuticorin to nellai vagaikulam toll gate amount taken wrongly, daily it will happen no proper response

Yesterday when I crossed IVRCL Chengapally from Coimbatore for one way Toll charge (TN38CT8260) for Rs 100.00 debited on Dec 16.
But while return back to Coimbatore same toll IVRCL Chengapally collected 45rs.

Kindly check and re-fund extra 55₹ to my fastag account