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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Feb 16, 2026
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National Highways Authority of India [NHAI] reviews & complaints page 424

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pkmani47
from Indore, Madhya Pradesh
Sep 13, 2010
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Address: Coimbatore, Tamil Nadu

In 2009, a subway was opened near Sulur Air Force base, which was made with the combined fund of Air Force and National Highways Authority of India on NH 67.This NH is one of the most fastest and busiest highway in Tamilnadu.The Subway is actually meant for the school children and air force personal; but civilians are not at all allowed due to security reason, though the money is from common men's pocket as tax. But recently the Sulur Air Force authority illegally prevented the school children to use this subway by which they pushed the kids to really a dangerous situation by crossing this highway to reach their school. Aren't they value the life of the future assets? As a responsible citizen of India, I just caution you the foreseeing catastrophe and request you to take an appropriate step.
Aug 13, 2020
Complaint marked as Resolved 
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    ghoshsumitro
    Sep 9, 2010
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    Address: Gurgaon, Haryana

    Peak office hour traffic very poorly managed in Delhi Gurgaon Expressway NH 8 by DS Contruction leading to huge traffic jams and accidents at several places, like U-trurn below Shiv Murty flyover, both before and after toll gate at KM24 and ambience mall exit slipway.

    Intentionally U-turn for entry to ambience mall through exit 5 near KM 24 toll gate left open for traffic coming from Gurgaon side during peak office hours leading to huge traffic pile up both upsteam and downstream of KM24 toll gate.

    Toll gates meant for tag users only are allowed for use by cash payers which leads to slow traffic movement. No fines are evre charged by DS Construction to such cash payers and also preventive measures (manual checks) are minimal and ineffective.

    Recent restriction of dedicated lane use for common wealth games 2010 made traffic chaos even more severe. Public announcements by trffic authorities indicate that CWG dedicated lanes are applicable to roads from IGI airport to CWG village and venues. Why other stretches of NH 8 such as IFFCO Chowk or Ambience mall exits are being blocked for CWG are not clear. Hotel owners at Ambience Mall, in an around IFFCO Chowk might have vested interested in this.
    Aug 13, 2020
    Complaint marked as Resolved 
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      twister
      from Pune, Maharashtra
      Aug 31, 2010
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      Address: Mumbai Suburban, Maharashtra

      This is to bring to your notice the pathetic and heavily pot-holed roads on national highway between Vapi and Mumbai. I had recently driven from Delhi to Mumbai and this was the worst stretch of road (or the lack of a motorable road) that I drove on.

      Also, the condition of the toll booths and the approach roads are the worst on the route. Even with the monsoons, the road condition is inexplicable. The dividers had not even a single reflector on the route and on most of the Mumbai-Vapi stretch had no white markings for lanes or dividers. Why is there toll being collected when there is no road to drive on? It is shocking to say the least.

      There were no directions or easily visible milestones. I have to say that as soon as I left Gujarat behind and entered Maharashtra, I could see how inefficient and despicable the administration in this state is. Mumbai being the capital is the same, with the same road conditions and traffic.

      But I assume the highways are NHAI's responsibility, irrespective of the state they are in. Rajasthan and Gujarat had international standard roads but Maharashtra was the worst of the lot.

      I appeal with anticipation of something done about this immediately. The Golden Quadrilateral is no longer golden because of such stretched of road.
      Aug 13, 2020
      Complaint marked as Resolved 

      National Highway Authority — Road condition bad

      Last week I travel by car from AGRA-DELHI-AGRA. I was surprised to see the road condition. It is very-very bad and need immediate action on that.
      I asked the complaint book at Shrinagar toll booth (Near Palwal) and I was surprised that they refused to provide the book and said that complaint will be logged centrally at Dwarika office.
      In very near future we have common wealth Games and lot of international visitor will use the same road and what type of picture about road conditions, we will provide them.
      We are paying toll tax regularly and the authority should also provide at least good road. The beautification and greenery of road is secondary basic requirement is road should be proper.
      I hope the National Highway Authority will take action and it is my requests please update me also about the action.

      Thanks and regards
      Sunel Kant Sharma
      The Times of India Group
      Bennett Coleman Co.Ltd
      New Delhi
      [protected]
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        Sudhir Mittal
        from Roha, Gujarat
        Jan 11, 2010
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        The condition of NH28a is so pathetic that it will be better to say that their does not exist such a highway.It adjoins INDIA & NEPAL.
        The road is full of huge holes & its in pathetic condition.
        It takes more than 10 hrs to travel around 200 kms from Patna to Raxaul, which lies just before Nepal.
        Being such an important highway it needs a immediate repair n maintenance..
        Aug 14, 2020
        Complaint marked as Resolved 
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          Kapil Sundrani
          Jan 4, 2010
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          NH 48 needs immediate relay in Sakleshpur

          While driving from Mangalore to Bangalore via Sakleshpur, a 30km stretch of the road is in unusable state. It took me 2 hours to cross the 30km stretch. I really don't understand how the road landed up in such a state without any repairs whatsoever. As it stands it is an open pot inviting accidents. Actually there is no road to talk about and it is just a collection of pot holes up to 1 ft deep! I had to literally find the smallest pothole...
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          vprakash68
          from Kovilpatti, Tamil Nadu
          Dec 17, 2009
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          Status of M.T.H. Road(NH 205), Chennai

          I am a resident of Ambattur and would like to complain against the status of MTH Road(NH 205). The road is in a very bad shape, especially from Padi to Avadi. The traffic has increased so much, but the road still remains as it was 30 years earlier. The road has numerous potholes and craters, making motoring, a difficult proposition. It is a nightmare to drive during rain and during hours of darkness. Nobody cares for the road. There are talks...
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          PANKAJ GUPTA
          from Gorakhpur, Uttar Pradesh
          Jul 6, 2009
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          toll booth on nh-2 agra-firozabad (U.P.)

          the toll booth situated between Firozabad and Tundla seems to be unreasonable as the other toll booths on this nh-2 at Farah( Near Mathura) and at Kathphori (Near Etawah) has very short distance.the distance from Farah to Tundla is about 50 Km.and the same distance is from Kathphori to Tundla. The creataion of Toll Booth at 50 Km. is unreasonble.Ihave heared that the minimum distance between two booth must be at lease 80 Km.is it right?br...
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          Hemant Kumar Maurya
          from Nanpara, Uttar Pradesh
          Jun 16, 2009
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          statement details.

          Respected Sir,
          I want to know status of EFP No. DL/20435/392 from Sept, 2001 to till date....
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          Abhishek Mehta
          from Delhi, Delhi
          Apr 14, 2009
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          dear sir,
          i am frequent commuter between delhi to jaipur via car. every time when i was suppose to pay 111 rs for one side toll charges and the break up was 21, 55, 35.
          But by the decession of our Govt. of india from 1st April 2009 they have increased the toll charges like anything. now onwards we have to pay 23, 79, 38 rs for the same trip.
          their is no improvement in road infrastrcture and facility. still its a four line crab with lots of patholes.

          please give us the clarifcation of this unreasonable act.
          Under which ACT the NHAI is collecting Toll Tax at NH - 8. Whether Govt. of Haryana has issued any notification levying the Toll Tax at this Highway. Maintenance of this Highway is very poor. At many place like Manesar, Billaspur there is traffic jam always but NHAI has not taken any measure for smooth flow of traffic at these points.

          karimnagar vasanthnagar toll gate.

          Dear Sir The toll plaza which is situated at vasnathnagar from karimnagar to godavarikani is charging the heavy as prescribed fee.
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            PARAMVIR SINGH
            from Adampur, Punjab
            Mar 15, 2009
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            irresponsibilities of the company

            WHAT A COMPANY, WHICH IS MADE FOR PEOPLE CONVENIENCES, IS PRODUCING INCONVENIENCES BY ITS OWN.THEY DIDN'T KNOW THE EXACT PROCEDURE TO WORK.
            I WAS DRIVING ON MY CAR TO PATHANKOT VIA BHOGPUR(near jalandhar {PUNJAB}).BUT THE ROAD WORK BY NHAI WAS ON PROCESSING.THEY ARE MAKING 4 LANE ROAD THERE I GUESS.SO THEY HAVE MADE SOME DIVERSIONS BY PLACING THE PLACARDS OF DIVERSIONS.BUT IN SOME PLACES THEY HAVEN'T PLACE ANY PLACARD TO...
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            Piyush Puri
            from Gurgaon, Haryana
            Nov 6, 2008
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            irresponsibility about the spellings

            Hi,
            I wish to lodge a complaint regarding the NHAI people working in India (New Delhi).
            I want to say that people in New Delhi working with NHAI don't even know the spellings of India Gate.
            You can check the location board on the left side of the bridge just before the Apollo hospital on the way towards Apollo hospital from Badarpur border.

            The spelling of India gate is mentioned on the board as...
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