National Highways Authority Of India [NHAI] — ban toll plaza jammu

In ban toll plaza there is only one lane for fastag users and four lanes for cash transaction users and a heavy jam on this toll plaza. I request to you kindly take action in this matter. There is no facility for fastag users and it's a harassment for fastag users. Also fastag users is waiting in a long que to pass through the ban toll plaza. Kindly take a necessary action in this matter.