National Highways Authority Of India [NHAI] — Chhajarsi Toll Tax Fastag - Blacklist Tag Cheating even having Sufficient Balance

Dear Sir,

Today coming from Moradabad, at Chhajarsi toll plaza the toll collecting staff collected penalty even after having the sufficient balance in fastag account, when having the sufficient balance than how can it show blacklisted tag, the start is operating the machine manually and cheating the customers by charging the penalty. Have crossed the Joya Toll Plaza and Brijghat Toll Plaza same day few minutes earlier than it was not blacklisted tag, why at Chhajarsi Toll plaza this cheating is occuring please check into it at the earliestbas many consumers are facing this problem at this toll plaza. Toll fees is Rs. 125.00 and after penalty it's 250, request you to refund the penalty amount charged by the staff even after having the suffiecint balance in the account. Hope you will fetch my details from the registered details with you.

Thanks
Customer