National Highways Authority Of India [NHAI] — Deduction of highway toll charge wrongfully

My fastag account has been deducted ₹30. at Baros toll plaza on 7-6-21 at 2:22:35hrs.
I live in visakhapatnam, Andhra Pradesh and have not travelled out of city in the last 3 months.
Earlier in March, my fastag account was charged wrongfully at far off places that I have not heard of. Inspire of complaining the customer care of PNB, no action was taken.
If this is the way fastag is to work, I would rather close the account and pay whatever extra is required when I travel instead of getting cheated by the inefficiency of the system.
I[censored] really want to check into this my car number is AP 31 DC 1100.