National Highways Authority Of India [NHAI] — deduction of toll charges from fastag without vehicle passing

Address:

586121

Repeated deduction of toll charges are happening from my fastag account from tollplaza on highway at bijapur, even without any vehicle passing.

Customer care is not available to address this issue.
And customer care person is telling data not available.
There is no online complaint mechanism available with fastag - icici

On 24.11.2019 even my vehicle did not pass toll at arround 18:30, they have deducted ₹55.00, upon complaint on the issue, they again deducted ₹40.00 unilaterally.