National Highways Authority Of India [NHAI] — disrespect of toll members of nawabganj toll

Respected sir,
I cpl sathish, nco of indian air force passed nawabganj toll from kanpur to lucknow on 26 nov 19 in uniform and in my own car. Even though, i'm on uniform, he asked movement order. I told as per ministry of road transport & highways letter no. H-25016/02/2018 annexure-i dated 8th jan 2019 while on uniform i can pass through, then also he started arguing with me, and i asked his name but he refused to tell his name. I asked him to ask any of his senior, then a person who sat behind him told to allow me. Again, i asked his name, then he told his name as mr. Shivam singh.
This is not the first time, i'm facing this kind of behavior from toll members of nawabganj toll. Earlier also, on the evening of 16 nov 19 at around 1830 hrs, when i'm on field dress, that toll member told this is not your uniform, air force uniform is different. (But i don't know the name of toll member)
If i'm not on uniform or off duty, i usually pay toll fee (Ticket no. [protected], [protected], etc.,). Don't have so many tickets right now.
I'm facing this kind of harsh behavior only in nawabganj toll not anywhere else in india. They never wished us and treating us very badly.
I'm not complaining but i need due respect to my uniform.
Please, request them, atleast to give due respect to uniform.
Note: i'm on uniform, that's why i didn't took any video or photo.
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Sir,

i sri sayan sen son of rabindranath sen vill+po-debra bazar dist-paschim medinipore pin-721126 mb no-[protected]

i faced heavy issue of highway drain blocking and illegal concret stall & illegal parking.

Because sir i will stay still leave last 50years(approx)
sir please see the matter and take action

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