National Highways Authority Of India [NHAI] — double charges for toll

Twice take money
I am going rohtak from delhi by rohad toll plaza, i told the toll operator that i have a fast tag so no requirement of paying by cash, but the toll operator wrongly informed that the fast tag has not been scanned due to technical issues and asked to pay in cash of inr 95/- which includes return also. My ticket no is 16097592d dated 01/12/2019 at 1.12 pm, at 1.28.32 i received a message that icici bank fasttag linked vehicle no ma3exmg1s00336109 has been debited with rs. 60/- for toll charges with trip no,[protected].

While returning from rohtak at 5.31 pm, i asked the toll operator about the double money you have charged, but they replied that we cannot help you, call on 1033, and assured me that return charged will not be deducted from fastag, but at 18.25.37 that icici bank fasttag linked vehicle no ma3exmg1s00336109 has been debited with rs. 35/- for toll charges with trip no,[protected]. I called many times on 1033 but no one respond. So i request to refund my excess money

Many time i tried nhai customer care number but no any response.

Pardeep kumar attri
[protected]