National Highways Authority Of India [NHAI] — Double charging by cheating

Address:

Chamber No 36 Judicial courts complex Sri Anandpur Sahib, District Rupnagar Punjab 140118

R/ Sir/ Mam,
Thus is Advocate Sachin Kaushal from Sri Anandpur Sahib District Rupnagar punjab.
I am travelling to varindavan and on 02/07/2021 at about 12.40 I reached Srinagar toll plaza on matura road in my brother in law's car bearing registration no PB24C4800.
Srinagar toll plaza on NH2 are cheaters. They have asked us that our fastag is showing low balance and they charged double toll plaza from us i.e 220 for single trip.
But later when I checked my fastag account then it showed that the amount of rupees 110 was paid from the fastag account.
Interestingly the amount from fastag was paid at 12.42 am on 02/07/2021 but even after the payment they have forced us to pay 220 for the same and misbehaved with us. The receipt issued by them shows that the second double amount was charged at 12.45 am which proves that they have cheated us. I was travelling with family for varindavan and it was late hours and said persons were very rude and quarrelsome so I have paid the amount to them.
As a proof the receipt issued by them and msg from my fastag account are attached.
I have heard that this a routine practice on this road.
Very shameful for them who loot the pilgrims and very shameful for government also that no action is taken against them.
I request a strict action against them as they have knowingly charged the double amount after deduction of same from my fastag.