National Highways Authority Of India [NHAI] — Double charging of toll at kachkoot toll plaza on NH 44 on Srinagar banihal express way.

Address:

25A, Ground Floor, Khan Colony, Chan Pora, 190015, Srinagar, J&K.

I travelled today on 22 nd. July 2021 through the plaza and was asked to pay INR 180.00 instead of 90.00 written on all boards around toll. Which mentioned the rates 90 for one way and for multiple entries at 140.00.upon enquiry the toll boy refused to entertain and charged double the charge of 180.00 and on return I was charged again 180.00 however the receipt mentions double user fee.
I started arguing and finally I was given 10.00 rupees discount. I paid only 170.00 on return.
My request is to enquire about the matter and put each toll rate on your website and which would help us to cross check.
If the charges are higher a strict action needs to he taken against the fee collector M/S Ranchor Infra Dev. P. Ltd.

Regards

Nasrullah Shaffaq
[protected]
Email: [protected]@gmail.com