National Highways Authority Of India [NHAI] — double deduction of toll tax on nh-9 through fastag and cash as well

Address:

New Delhi, Delhi

Today on[protected], i was travelling to hapur from delhi, at around 12:59:53 pm, i reached on chhajarsi fee plaza at nh-9 toll plaza. Suddenly, a toll collection agent approached me and scanned my car's fastag through a machine carrying with him.

After scanning fastag of my car, he told that fastag is not responding, kindly pay toll tax through cash only. I gave him rs.125/- cash for single pass around 12:54:57 pm and received receipt of toll tax bearing following details:

Oper name - gtech
Ticket no.173566
Lane - lane-05
Vehicle type - car/jeep
Journey type - single pass
Payment mode - cash
Toll fare - 125 (Rs.)
Vehicle reg. No. - 8965
Tran. Date time[protected]:54:57

It was happened by mistake or intentionally, never no. But, i was feeling cheated by toll plaza collection center of nhai. I requested you to look into the matter and refund the amount excess amount looted by the toll collection agent at nh-9 (Chhajarsi, delhi-meerut expressway)