National Highways Authority Of India [NHAI] — Excess Charging

This refer to my FASTag registered with my vehicle registration No PB08DN4855, on 1st Nov 2020 while crossing from Toll Plaza at Ghaggar on NH01 from Rajpura to Ambala, they claimed that My Fastag is BLACKLISTED & charged me for INR 150 (Double as penalty ) at 1136 hrs. Slip attached.Ticket No : 4A39E4582940C0

Refused to give me 2-way slip.

After that I checked with my bank & FASTag, it active with balance of INR 308.00

After few hours when I returned at 1434 hrs, on 1st Nov 2020, they again did the same & charged me for INR 150 Vide Ticket No : 5A[protected]

While asking for the supervisor, they asked me to wait & I waited for more than 20 minutes, but No one turned up.
No ONE was wearing MASK at Toll.

While asking for Complaint Book, they refused to provide the same.

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