National Highways Authority Of India [NHAI] — excess toll charges | |||
Excess toll charges has been charged for my vehicle through fastag. And they were not replying properly. Pfa images of required documents. Kindly check the same & do the needful. Note - we have crossed the toll within 24 hrs. But still they have charged 2 single cost. Which is not acceptable they can only take return cost from fastag. But they have charged extra and no one is replying and they have blocked my mobile number also. Kindly look into the matter. This is happening continuously in many toll plazas. Kindly take necessary action at the earliest. Was this information helpful? | |||
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![National Highways Authority of India [NHAI] Phone](/img/bn/phone.svg "National Highways Authority of India [NHAI] Phone"){kind=small}
+91 11 2507 4100
+91 11 2507 4200
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G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
I a senior citizen, crossed Toll Plaza Narayanpura (km 166 on NH76) on Nov 07, 2020 twice. While coming back from Udaipur going to Chittorgarh, they charged Rs 75/- (receipt enclosed). in cash at 14:02:43 hrs forcibly though my Fast tag a/c 20099888 had Rs 131/- balance. Vehicle no RJ09CB2704.
At 14:03:28 another Rs 40/- got deducted. (proof enclosed)
Pl. credit my a/c by Rs 75/- excess charged forcibly though sufficient balance was available in my Fast tag account.