National Highways Authority Of India [NHAI] — Extra toll charges taken.

I passed through toll plazz "khandi obri (Kherwara)" on nh-08 dated 6 july 2020. As this was my first visit after taking fastag from icici bank and i was not sure how much money in my balance i decided to go by cash lane. I paid toll of rs 95 thru ticket no [protected] dt 6 jul 2020 at 14:21.04. My car number is rj27 cd 6405 but on ticket it is marked as rj27cd6495 (Which i notice later on).
At this location no bsnl signal is coming. After few minutes when mobile signal comes (14:28.02) i got message that rs 95 is deducted from my fastag (Trip no[protected]. Why when i have not go thru fastag lane why charges taken?
So while returning back on same date 6 jul 20 (19:30.08) i asked toll plazz person that i need to lodge complain he told that your return charges not deducted you need not to lodge complain. Same as due to no network, later i got mesage that rs 50 deducted from my a/c (Trip no[protected]. The person on toll misguide me.
In total i have paid extra rs 95/-. Staff did mistake to make entry as wrong car number while my car have high security feature and can be read automatically. I have passed this toll many times in past but never seen wrong entry,
Staff at toll plazz mis guide me at the time of return.