National Highways Authority Of India [NHAI] — Extra toll deducted on NH 48(mumbai-pune) during 16th Feb 2021 to 19th Feb 2021

Address:

Building Number71A, flat no.31, Raman Rathi CHS, Vrindavan, Thane west (400601) Maharashtra

I went to Mahabaleshwar via Pune express on 16th Feb2021 & returned on 19th Feb2021 through same rout.
I hold ICICI fastag Serial No. : [protected] and had Rs:1100 balance on my tag on 16th Feb2021. i came across three tolls i.e Khalapur Toll Plaza, Talegaon Toll plaza & Khed Shivapur Toll plaza (67+203+95=Rs 365 )one way. Total toll with return is Rs730 1100- 730 = Rs370/ balance with me on my tag. Returned on 19th Feb2021 through same rout. there was toll reading issue both times at Shivapur Toll plaza and somehow they managed. When next day on 20th Feb2021 I checked my balance I was shocked to reveal that my balance was Rs:184 only. IT IS LOSS OF RS :186/- AS A RESULT OF FAULTY TOLL SYSTEM. I request authority to look into and reverse excess toll to my tag account.