National Highways Authority of India [NHAI]

National Highways Authority Of India [NHAI] — fastag charges being wrongly deducted and poor scanning at plazas leading to delays

RM PANDEY

from Mumbai, Maharashtra

Address:

FLAT NO. 2C, SHIVAM APARTMENTS, KAKDIHI, VIDYASAGAR MOR, Purba Medinipur, West Bengal, 721134

I crossed jaladhulagori toll plaza on 19th dec. The system was down causing delay of over one hour. I was charged 105/- cash, but same amount still got deducted from the card.

On 22nd dec, i crossed it twice during onward and return journey from kolaghat to kolkata within 12 hours during day. The vehicles were being shunted forward and backward to enable scanning leading to delays. Also, both time i was debited 105/- where's during return journey it should have been 50/-

System need to be streamlined with proper scanning equipment to make it serve the purpose for which it was launched.

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Comments

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from Kota, Rajasthan

Dear sir I have been fined for non fastag as the fastag is not necessary for vehicle till 15 Jan 2020 then also they have fined for nonfastag at reengus sikar expressway NH-52 and the contractor name is sky lark private limited so kindly look into it.

FastagJpp

from Nashik, Maharashtra

Applied Online for ICICI Fastag: 29/11/2019 uploaded documents customer ID 11634149, 05/12/2019 Tag A/c No. 22070221 created, 13/12/2019 Tag Serial No. xxxxx2114 assigned, 16/12/2019 Online complaint to ICICI ticket no. CMP[protected] - Fastag sticker not received. No response till 18/12/2019