National Highways Authority Of India [NHAI] — FASTAG-collection of penalty at various tolls-reg

Address:

C JAGANNATHARAO BANGALORE

I travelled from BANGALORE to TIRUPATHI by my own car
vehicle no KA05MB7701 on 4th march 2021 .My FASTAG wallet ID NO
is[protected] and cust id is[protected]..While returning on the same day atMULUBAGAL TOLL LHHL ticket no1698794 at 20-00hrs the toll people have collected a penalty of Rs 70=00 over and above normal toll of Rs 70=00.And at TOLLplaza HOSKOTE the collected is Rs40=00 .Totally a penalty of Rs90=00 has been collected from me.The reason stated by the TOLL people is there is no balance in my toll act. Why should i pay penalty when i am agenuine FASTAG HOLDER. The TOLL PEOPLE could have given me a reasonable advise as Iam a SENIOR CITIZEN Please look in to the matter and try to PAY BACK the penalty amt.
C JAGANNATHARAO