National Highways Authority Of India [NHAI] — fastag experience between chennai and nagercoil

The toll plazas in paranur (Chengleput) and athur (Tindivanam) do not accept fast tag. Though these toll plazas are listed in the fastag site as fastag enabled plazas.

In most of the plazas between chennai to nagercoil, the fast tag lane is permanently closed and the operator is asking us to come to another lane and he uses a hand held scanner. This defeats the purpose of having a fastag lane.

In some toll plazas the attendent patiently walks over to the barrier and uses the hand held device to scan. This takes more time than normal cars without fastag. The whole experience has left a lot to be desired.