National Highways Authority Of India [NHAI] — FASTag Invalid Deduction

I have been charged Rs. 65/- from a toll plaza against my Fastag ID and the amount has been deducted which is totally a FALSE deduction. I haven’t travelled anywhere on the date mentioned and the toll location.

IS THIS WHY THE AUTHORITIES ASK TO HAVE MINIMUM BALANCE ON FASTAG AND TO SCRUTINISE THE USERS WITH UNAUTHORISED/INVALID CHARGES?

Below mentioned is the message received on deduction:

Toll charge (TN05Z1320) for Rs 65.00 debited on Mar 02. Reader time is Feb 28 21 9:52AM(Valvanthankottai). Bal is Rs 60.00