National Highways Authority Of India [NHAI] — FasTag lane not maintained at many toll plazas

Address:

411013

I m frequently travelling through Pune - Solapur highway. With in this have around 5 toll plazaz. Every plaza has Fastag lane, but they are not keep the lane open for only FasTag vehicles and other vehicles also gone through this lane. Hence, its not much useful for FasTag holders and it become a time consuming for us. And at the end this is not busted for Digital payment system. Ex - Patas Toll PLaza, Saradewadi(Indapur) toll plaza.
Also they don't keep open all lanes and hence the vehicle queue gets bigger and it takes more time to cross the plaza.

This needs to take action by NHAI to get it hazalfree for all people.