National Highways Authority Of India [NHAI] — fastag lane was full of cars without fastag affixed to them

Address:

143001

I am so disappointed with people working at Waryam Nangal toll plaza. Even though the lanes were clearly marked as fastag exclusive/no cash, they did cash transactions with all the cars in front me. And there were atleast 5-6 cars in front of me; and the funny thing is none of them had fastag affixed to their windshields. What is the point o[censored]sing fastag in a fastag lane when you would still need to wait like you do normal lanes. Guards just stood their chatting and didn't even bother to check cars for fastag. Why should anyone buy or use fastag when the non fastag cars gets the convenience o[censored]sing fastag lanes. When I told the window guy about it, he didn't even bothered to reply. I was in a hurry otherwise I would have talked to the manager about this. I do hope you guys take approximately action regarding this. Thank you.