National Highways Authority of India [NHAI]

National Highways Authority Of India [NHAI] — Fastag not working and even rudely language of the employees in Talapady Toll Gate

abdul basith m.k basith m.k

from Powai, Maharashtra

Address:

Panvel - Kochi - Kanyakumari Hwy, Thalapady JHC, Karnataka 575023

Respected Sir/ Madam,

I was been traveling to mangalore due to medical emergency on 10 January -2021 around 1:40 PM.

The employee in toll plaze are not even educated where we can asked them the reason behind this, where as they were rude and unethical, they used bad words and misbehaved with passengers who ever travelling towards Mangalore.

Whereas i had sufficient account balance in my fastag account and still they made me to stand on queue for more than 30 minutes Incident was happen in Talapady toll plaze.

Requesting you to take this complaint and try to keep good and educated resource for toll plaze.

Along with this complaint i'm sharing the photo of your employee who was mis behaved and using bad words to passengers.Even i felt he was drunk. Please take action with these resource, so that this kind of incident will not occur

waiting for your response

+2 photos

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Jan 11, 2021

Updated by abdul basith m.k basith m.k Even i have tried to reach out supervisor SHIVA KUMAR ( [protected]), but no luck. he is not picking the phone or calling back.