National Highways Authority Of India [NHAI] — fastag not working / disorganised

Address:

560011

I am from bangalore and wish to complaint that the fastag lane at the toll plaza near bangalore airport (Kempegowda) will not be working most of the times.

We feel embarrassed when we are getting visitors from abroad and the fastag does not work. The first impression itself will be bad.

Moreover, other vehicles who are not registered in fastag are also allowed. If they are allowed, then what is the fun in getting ourselves registered in fastag?

All fastag employees are very arrogant and has no ethics / good behavior.

Can any one at nhai or fastag official look in to this please?

My contact details : [protected]@yahoo.com