[Resolved] National Highways Authority Of India [NHAI] — fastag service | |
The operative at Devihalli Hassan Tollway Limited extracted cash from me as toll telling fastag was not working, and amount got debited from my fastag account too leading to double charging me. Moreover, they are allowing non-fastag vehicles also in fastag lane, and not charging the prescribed penalty for non-fastag vehicles getting in fastag lane.
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Complaint marked as Resolved Apr 10, 2018 Tollgate manager mailed and refunded the extra money charged promptly. | |
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Comments
Sir...when the national highway road works is in progress, the service road and the main road conditions are very bad, should we pay the toll taxes in such conditions...?
I m specially talking about the condition of the national highway development o[censored]daipur to Ahmedabad via Himmatnagar...
Kindly respond as never get response on the land line number or toll free number...
I m specially talking about the condition of the national highway development o[censored]daipur to Ahmedabad via Himmatnagar...
Kindly respond as never get response on the land line number or toll free number...
The staff in the first toll from Hospet to Kustagi who let a non fast tag truck into the fast tag lane realised their mistake when the truck came to the scan point. In the mean time my vehicle with five trucks queued in the same lane. The staff impolite and asked us to go back just to take out the truck out from the lane. When we resisted they made us wait. All the persons stopped the vehicles in the other fast tag lane unless we are let move. This all took more than 15 minutes. And when asked about 3minutes rule, they were dum. I don't understand whether its fast tag or slow tag as the vehicles in the cash lane moved faster. The next we travel we I find it better to rip off the fast tag card...
Customer satisfaction rating
3%
Complaints
4016
Pending
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Resolved
117
+91 11 2507 4100
+91 11 2507 4200
G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
Hari Mohan Walia
Faridabad
Mob. No.[protected]