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fastag service

[Resolved] National Highways Authority Of India [Nhai] — fastag service

 
2 Reviews
Hassan, Hassan District, Karnataka, India
 Manu Mathew George on Apr 6, 2018
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The operative at Devihalli Hassan Tollway Limited extracted cash from me as toll telling fastag was not working, and amount got debited from my fastag account too leading to double charging me. Moreover, they are allowing non-fastag vehicles also in fastag lane, and not charging the prescribed penalty for non-fastag vehicles getting in fastag lane.
Complaint marked as Resolved Apr 10, 2018
Tollgate manager mailed and refunded the extra money charged promptly.
Complaint comments  1 Comment     Updated: Share0Tweet0

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Comments

The main Toll Plaza at Badarpur Delhi- Faridabad border is highly mismanaged. It takes one & half time more time to pass through FASTAG lane in comparison to general category. lane. Two or three rows of car try to enter the entry gate at the same time causing jam at the entry point. I suggested them to place plastic blocks to streamline the cars to single row but they explained the shortage of blocks & they did not care. Thus the very purpose of having a fastag is defeated. There is insufficient man power to stop the entry of NON-tag cars. With number of fastag fitted cars increasing, the problem is compounded further. It is suggested to have two rows of fastag entry gates on both sides of Toll Plaza.

Hari Mohan Walia
Faridabad
Mob. No.[protected]

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    National Highways Authority Of India [Nhai] - fastag service
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