National Highways Authority Of India [NHAI] — faulty scanner at electronics city toll booth, bangalore

Address:

Electronic city phase 1 toll booth, 560100

I was stopped today morning at the electronic city phase 1 toll booth as the faulty fastag scanner was not working. Toll booth guys argued that my fastag is faulty and i need to pay double toll and its not their fault. They harassed me for sometime as i refused to pay. Then finally they asked me to come through the next lane just so that i get irritated and pay them. But i agreed and took a turn into the next lane and the fastag worked instantly. Now the toll guys could not say anything and had to let me go. My complaint is that fastag is supposed to be for the convenience of people and certain toll booths are causing massive harassment probably by messing with the fastag scanners so that they can demand money from unsuspecting people. Kindly look into it so that this harassment stops.