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National Highways Authority Of India [NHAI] — icici fastag

I have raised the complaint about the double charge on 11th jan 2018 to icici fastag but still it is in progress. Called the customer care several time & requested to update. But there is no response (Ticket no is cmp[protected]).

I have issued one more complaint for issue the replacement tag on 21st feb 2018 to icici fastag but still i have not received the tag. Called the customer care & requested them to issue more than four time but till i have not received (Ticket no is cmp[protected]). Currently i have amount in fastag account since there is no tag i am paying each toll.

Icici fastag service is very worst.
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    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075