National Highways Authority Of India [NHAI] — Kothiya toll plaza is charging twice the toll

It is to inform that Kothiya toll plaza is charging my truck twice the toll. I have fastag, despite that they make ecxcuse that the scanner is not working and in this way they are charging twice the toll and this is not happening for the first time. They charge the toll for a different date and say that the toll is not paid for that day. Already because of the current situation there has been decrement in the earning and these people are doing a big scam by charging twice the amount of money.

I request you to take strict actions on this matter as it is happening for the fourth or fifth time now.

I will be highly obliged for your actions.