National Highways Authority Of India [NHAI] — no dedicated lane at athur toll plaza, edayalam, tamilnadu on nh45

Address:600020
Website:NHAI.ORG

The fastag lane in athur toll plaza on nh45, edayalam near tindivanam is not dedicated. Vehicles paying cas are allowed in this lane defeating the purpose of etc.
I have used this toll on dec 11th 2018 going from chennai & on dec 12th while returning.
Both times, there was no dedicated lane!
The staff is also rude.
Attaching pics.
Please take action and ensure that dedicated lane only for fastag is provided.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

My car return with in one hour athur toll plaza one way charge

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Highways Authority of India [NHAI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    8420
    Pending
    0
    Resolved
    212
    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
    View all National Highways Authority of India [NHAI] contact information