National Highways Authority Of India [NHAI] — not making monthly pass/I'll mannered handling

Address:Basdhara Toll Tax, 132114

Dear team,
I am posted at axis bank sataundi branch tehsil gharaunda distt karnal 132114. I was denied for monthly pass by basdhara toll tax officers. I have already provided required documents but they said that we want sataundi to be mentioned on offer letter, although it is mentioned in my salary slip. Earlier they have issued the pass but today when i went to link it with my fast tag they denied to provide pass and i'll manerly handled me
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    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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