National Highways Authority Of India [NHAI] — Rs 180 unauthorised collection from TOLL PLAZA

Dear Sir/Madam,
Ref: Name :Emerson Andrews
Vehicle Number : TN10W5303
mobile [protected]
Wallet ID [protected]
Ticket Number : 01199

I have undertook, a travel thro my vehicle number TN10W5303 with fastag (axis) as per my Wallet id as mentioned above. All along I was having a problem of sticker not reading complaint from my Toll plaza. However some of the toll plaza captured the vehicle number and allowed me to travel .

I need to wait for a long time for each booth every time for this process . Evan after my request that sufficiant balance exist, one Trichy -Tovarankuruchi dated 1.11.21 at 10 AM not willing to check the balance using Vehicle number .He charged me double the amount without my fault ie Rs 180 (Rs 90+90).The actual amount payable was only Rs 90/

Kindly look into this and refund Rs 90/ as extra charged and also suitable instruction may be given to those erroring official thro NHA in this regard..

Thanks and regards

P Emerson Andrews
phone [protected]
Attachment : A receipt showing double Charge -Trichy -Tovarankuruchi Toll plaza dated 1.11.21 at 10 AM