National Highways Authority Of India [NHAI] — sbi fastag debiting excess amount

Address:

A603, Vasant Vihar, near Karishma Housing Society, Kothrud Pune, Pune, Maharashtra, 411038

Excess amount deducted from my sbi fastag account

Vehicle no mh 12 qm 6666 (Car)
Mob no with fastag account [protected]

On 3rd january 2020 have travelled from pune to indapur maharashtra and tembhurni to pune on 04.01.2020

On 3rd january 2020, toll at patas toll plaza is deducted rs 70 @ 10:05:54 am and my account balance was rs 366.50

On 4th january 2020, toll at saradewadi toll plaza is deducted rs 75 @ 06:03:46 pm and my account balance was rs 291.50

On 4th january 2020, toll at patas toll plaza is deducted rs 70 @ 07:47:06 pm and my account balance was rs 221.50

Today on 06.01.2020 have received sms from sbi fastag as follows

Dear customer, your sbi fastag account ending with e4c20 vehicle number: mh12qm6666 has been debited rs.45 for toll charges at patas plaza on 03-jan-2020 10:17 am available balance is rs.176.5

The above deduction for patas toll plaza of rs 45 is illegal and harrashment of mine.

For the quiry, called to toll free number but they said unable to reverse the amount.

Same case was happened with my account on 27.08.2019 for rs 190 wrong debitand, and after continue follow-up, sbi fastag have refunded my amount on 16.09.2019

Requesting here with, pl do needful at your end to reverse wrongly debited amount immediate.

Sambhaji patil pune
[protected]
[protected]