National Highways Authority Of India [NHAI] — Taking too much time to clear the fastag reading

Knr toll plaza is being operated between walayar and kanjikode of Kerala district.tye toll plaza equipment is almost faulty every day and dosent even read automatically when vehicle reaches infront of the camera and they are manually reading the fastag which makes people to wait 20 minutes in a line or more.for the last two months..almost everyday the scenario is like explained above.even for small que it takes around 15 min to pass the toll and for big one it takes more time.kindly interviene in this matter and take necessary action to solve this issue