National Highways Authority Of India [NHAI] — toll booth staff

Website:

www.nhai.org/Grievance.asp

I was travelling from hyderabad in kurnool highway. I have a fastag card and went into the fastag lane with my car at around 11 am on 02/09/2017. It took more than 10 minutes for 3 vehicles ahead of me to move where as the vehicles in the next lanes zoomed. As my turn came i questioned the toll booth employee as to what is the reason for the delay. He said # you and abused me using mother* when my mother was sitting next to me. I could have literally done anything beyond law and order in that moment if i had lost my temper. But i just moved away after a small argument. I want him to get punished.