National Highways Authority Of India [NHAI] — Toll charge against rule/guideline for MH12 vehicle at Khedshivapur Toll Plaza Pune

My vehicle number is MH12TK6519.
As per guidelines, Khedshivapur toll plaza is not allowed to charge a toll to MH12 and MH14 vehicles.

I have been charged two times even I asked them to not charge any toll because my vehicle is MH12TK6519.

Details of toll charged as follows:
1) 21 Aug 2021 - total toll 150 Rs
2) 7 Sept 2021 - total toll 150 Rs

so the question is why are they charging again and again?

I want a refund as soon as possible. I gave a written complaint at khedshivapur toll plaza but I did not any reply as of 9 Sept 2021 date.

let me know if you need more details. below are my contact details
email Id: [protected]@gmail.com
Mob No: [protected]

Thanks,
Harshad.