National Highways Authority Of India [NHAI] — Toll plaza at attibele, bengaluru poor operation style

Attibelen toll plaza is maintained very badly with mix of cash and fastag manually in all lanes to make all lanes slow moving lanes intentionally . As in other high way toll gates, the team at attibele do not manage the right track for fastag vehicles. The people managing the toll plaza ask vehicles to move to any lane irrespective of fastag is present or not . Fastag vehicles suffer very much due to long waiting time in fastag lanes.
If the management is not able to manage the toll gate, it should be made free toll to avoid artificial traffic issues at the toll gate.