National Highways Authority Of India [NHAI] — unauthorised toll charges

Address:208007

I am a serving defence personal. On 06 jan 2019 i was traveling from kanpur to lucknow in my personal vehicle. While passing through nawabganj toll gate i produced my defence id card for exemption of toll tax as per various goi & nhai letters. Denying any such exemption the toll personal forced me to pay the toll tax with use of harsh tone. During argument even they used derogatory comments & remarks. Our pm emphasised on respecting defence personal on railway stations and airports. Whereas at pnc toll gates, we are disregarded, harrassed by toll gate personal. This issue i usually face mainly at pnc toll gate nawabganj and barabanki. The toll gate official were even not in position of latest documents and letters issued by goi & nhai after the year 2014 whereas a clear-cut detailed letter had been issued in the year 2016 & 17. Need to take concrete step towards this so that a clear-cut information available to all concerned.
Regards
Chandra prakash mishra
Mob. [protected]
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Sir, I Ex Havildar Rakesh RAJARAM TANDALEKAR retired from army on 31 Dec 2018 . While returning I use to travelled by my own vehicle While on the way at Hirebagewadi Toll plaza Toll both operator forcelly tolled me to pay toll tax. I was show him my Discharge book and all documents, but not agreed I forcelly paid.Because I was wide and kids
As my vehicle passing is MH15, so on Mumbai Agra Highway at Pimpalgaon Toll rather than Rs.40... Rs.135 deducted.. so plz tell me the process how to refund this money...

And on Chandwad toll is applicable at Dhule Toll but it was not accepted at Dhule Toll.. Plz suggest what to do..

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    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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