National Highways Authority Of India [NHAI] — unusual time loss in toll plaza: dhulagarh, with misbehaviour while complaining

Address:

Kolkata, West Bengal

Despite having fastag, i had to give que behind other cars. No seperate que for cash group. When i complained that staff misbehaved with me. You should open lane half for only cash and half for only fast tag. This is valid advice i gave to them, but they racted wrongly and unnecessarily. A service provider should be sober and proper behaved. But i had suffered time loss, harassment and misbehaviour. Take action please.