National Highways Authority Of India [NHAI] — Wrong blacklisting of Fastag

My Fastag ID is 34161FA820328EE812791BC0
Hari Madhu

On 24.09.2021, at 10:30 am, while at Nanakramguda Toll plaza no. 19 (Hyderabad ORR), my Fastag was showing as Blacklisted and I was forced to pay double toll charges of Rs. 80 instead of normal 40. (Txn. ID : NAN08EX[protected] Since the car was purchased only on 16th September, I was not sure of the balance available. Later when I checked up, balance if Rs. 80 was available at that time. Then why was I penalized and insulted? I want my Rs. 80 back and also nominal damages of Rs. 1000 from the Toll operator for this harassment.
I expect early redressal.