National Highways Authority Of India [NHAI] — Wrong / double deduction of toll fee at Jaipur Toll Plaza

Address:

F-140,SECTOR-8,CHITRAKOOT YOJANA AJMER ROAD, JAIPUR - 302021

I have fastag account no. 20301317 of BOB for vehicle no. RJ-45-CG-5108
The fastag for this vehicle was created by BOB Vaishali Branch on dated[protected]
I have received a message on[protected] against my said fastag account that a sum
of Rs 65/- was deducted from the account for journey dated[protected] for toll charges at Jaipur toll plaza 09:24:34
First when my account was created on[protected] by the BOB
than how the trip dated[protected] debited from my account.
Second on dated[protected] I have paid toll charges Rs. 65/-
through fastag at jaipur toll plaza 21:24:02 for vehicle No.
RJ-45-CG-5108, hence it seem that double charges was deducted
from the account 20301317 by you for a single transaction of jaipur toll plaza.
Therefore kindly look in to the matter and revert excess deduction
of Rs. 65/- for dated[protected]
Regards
LALIT KUMAR SAMDANI
Mob No [protected]