National Highways Authority Of India [NHAI] — Wrongful charging of penalty

Dear sir,
Manesar toll plaza improperly charged penalty of Rs 140.00 for my vehicle registration no. HR20X9283 stating that my FASTag account is inactive. Whereas my FASTag A/c has been active and debited with INR 70 for transaction, Vehicle no. HR20X9283 at Toll Manesar Toll Plaza on[protected]T11:11:02. The employee sitting on counter was cunning type and was not listening to me. Since there were other vehicles behind me, I paid the penalty amount to avoid inconvenience to them. He even did not mention the vehicle number in the penalty receipt. Timings mentioned in receipt and sms received can be verified. That ### sitting on counter be told to do his job properly. Plz look into it and refund the amount also which was charged wrongly.
Viresh K Singh
Dy Inspector General