National Highways Authority Of India [NHAI] — Wrongly charged at Chhajarsi Toll Plaza at NH-9, Ghaziabad,U.P.

Address:

Chhajarsi Toll Plaza at NH-9, Ghaziabad,U.P.

I passed through Chhajarsi Toll Plaza at NH-9, Ghaziabad, U.P. at about 7 pm on 2 March, 2021 in my car with reg.no. UP14CL3274. When I came to barrier, the barrier did not open. The digital display showed my Fastag (Wallet ID: [protected]) as blacklisted. I was told it was because there insufficient balance. I had a balance of Rs. 135.88 whereas toll fee was Rs. 125.00 only. The attendant said that he could not do anything. after a very brief conversation, i decided that it was no point arguing with the attendant and paid Rs. 250 (Fee 125 + fine 125).

I am attaching statement of account of my Fastag and scan copy of the receipt of the toll fee paid.

Please look into the matter and refund Rs. 125 and request you to rectify your scanning system