National Insurance Company — Claim settlement policy no[protected]

My car up14 as 4059 claim intimated on 4 july 2016 but not settle till date. I have completed all formalities, and when i talked to customer care no [protected] they suggest to talk to maruti insurance, maruti insurance suggest to discuss with you, so kindly settle this claim for better customer satisfaction keeping in mind the company reputation. As this is the case of total damage
My phone no [protected]