National Insurance Company — "complaints regards insurance claim approval delaying by national insurance company without taken action or respond properly"

Address:	462022
Website:	www.nationalinsurance.com

Dear sir/madam,

This is gowardhan lal dangi my private car was happend accident on 08/11/2018 night and i informed to insurance company and taken road side assistance and submit my car in veer motors workshop bhopal as per guidence of insurance company my policy is zero dep. Policy and my insurance policy no. Is[protected]. I have claimed insurance for my car (Tata tiago xm no. Mp 39 c-2912) on 09/11/2018.
Dear sir it have been approximately 3 months without any action taken by insurance company regarding approval of my insurance claim file. At the time of taking insurance your representative had insured me that i will not have any inconvenience in case of such scenario but the time your approval process have taken have really frustrated me.

Sir as your surveyor mr. Sanjay shriwastav ([protected]@yahoo.com) (Mob. No. [protected]) have visited my car and have also submitted report to his senior mr. Udhay dandwate sir, he is divisional officer bhopal (Ua. [protected]@nic.co.in) (Cont. No.[protected], but car is still being scraped in veer motors workshop bhopal. After that my report is forwarded to mr. Dheeraj soni (Mo. No-[protected]), he is regional officer national insurance company indore office, but still no proper response is coming by higher authorities please help me to resolve this issue as soon as possible.

Sir please let me know if something is lacking by my side weather my payment is due or i have submitted less amount but please help me to approve my claim as soon as possible. And if i will feel like abuse of my rights i may go in lap of legal support.

Thanks regards,
Gowardhan lal dangi
Mo. No-[protected]
Mo. No-[protected]

Ref. No.: crm[protected] for complain for insurance claim approval delaying.

After that i got this replay -

Dear sir/madam,

We refer to your mail on the above subject.

We would like to inform you that we are referring the matter to the concerned officials for resolution. We shall keep you updated.

Please quote the reference number mentioned in the subject line for future correspondence.

But no follow up or response

Please sir help me i am very frustrated and filling disappointed from national insurance company