National Insurance Company — Less than assured claim amount

Address:

110074

Our four wheeler Volkswagen(POLO) HR26BT7857 is insured with you and insurance was bumper to bumper without any depreciation.It includes plastic parts also and your insurance mentions that maximum amount deducted would be 2500. Our expenses were on car repair was more than 40000 and we also paid 3200 to the inspection officer(As per him, we will get this money in reimbursement) as his fees.So, this amounts to ~43000. But we only got around 32000 as reimbursement and we were not given any details or intimation during the whole procedure.We do not have any break up on why so much money was deducted surveyor did not give us any slip and we do not have his name, license etc.So i cannot event file an online complaint. policy no:[protected] PHONE NO : [protected]