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National Insurance Company Complaints & Reviews

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Updated: Jul 30, 2025
Complaints 943
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164
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National Insurance Company reviews & complaints page 13

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A
Aditya Rallan
from Pune, Maharashtra
Oct 3, 2018
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Address: Pune, Maharashtra, 411033

I have filed a claim under my policy number[protected] for my car (Maruti swift dzire) registered hr 26 bc 7632. I am being asked for irrelevant documents and around three months have passed since the claim was registered. If you check my records, i have been premium well before time, and when i need the insurance, this is what i face. I am told that in my declaration i said i was driving the car, so i have attached the letter that i send to surveyor on july 6 2018
Oct 3, 2018
Complaint marked as Resolved 
The company has credited the claim amount in my bank account on 3-Oct-2018
National Insurance Company customer support has been notified about the posted complaint.
Oct 03, 2018
Updated by Aditya Rallan
Claim no:[protected]
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    D
    Dr. Vishnu
    from Chennai, Tamil Nadu
    Sep 29, 2018
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    I am vishnu. T having insurance for my car volkswagen vento kl39 k 85 in your company. Insuramce policy no:570800/31/17/[protected].. On 26/08/018 i gave my car in pvt. Workshop, name redfox autocare.. They submited all papers for claim on 05/09/018.. Now almost 1 month over. Till now didnt refund my money.. And no one call me or inform from your company till now. Kindly accept my complaint and take action as soon as possible.
    National Insurance Company customer support has been notified about the posted complaint.
    Sep 29, 2018
    Updated by Dr. Vishnu
    I am vishnu.t having insurance for my car volkswagen vento kl39 k 85 in your company. Insuramce policy no:570800/31/17/[protected]..on 26/08/018 i gave my car in pvt. Workshop, name redfox autocare.. They submited all papers for claim on 05/09/018..now almost 1 month over. Till now didnt refund my money.. And no one call me or inform from your company till now. Kindly accept my complaint and take action as soon as possible.
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      G
      gillrohit
      from Delhi, Delhi
      Sep 28, 2018
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      Address: Gurgaon, Haryana

      My name is rohit gill policy number is[protected] vehicle rg no is hr-26 bd - 2002 its being 2 months i am not getting my claim nobody is answering to my calls the number mentioned on website is also fake noby respond to that.
      The name of the incharge of the case is mentioned below.

      Sunita ramesh
      Sr. Divisional manager
      Do-1, sec -31, sco 41-42-43 gurgaon, haryana
      Ph :[protected]
      Email: sunita. [protected]@nic.co.in
      Cell - [protected]
      Cin-u10200wb1906goi00171
      Registered office:3, middleton street, kolkata-700071
      Webportal: http://eportal.nic.in
      National Insurance Company customer support has been notified about the posted complaint.
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        M
        mebi
        from Taliparamba, Kerala
        Sep 27, 2018
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        Address: Kannur, Kerala, 670511
        Website: National Insurance

        Since from the last couple of days the national insurance company' s portal is not working n as a customer i can't renew my car insurance on time. I don't know how bad the online service from national insurance company. Do they have a responsibility? Do they consider their customers? In this modern world i don't know how this company is moving ahead by providing this kind of poor service
        National Insurance Company customer support has been notified about the posted complaint.
        Sir,
        I have renewed my car Insurance through National Insurance by online on[protected]. policy number[protected]. my car Reg.no TN 69 7192. But I did not receive the original policy still date .Kindly arrange to send the same to the following address.
        P.Chellappa
        5B/55 Selcini colony 1st street
        Tuticorin 628008
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          R
          ravimpanjwani
          from Abu Road, Rajasthan
          Sep 25, 2018
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          website not working since more than 48 hours

          Address: Bhavnagar, Gujarat, 364001
          Website: nationalinsuranceindia.nic.co.in

          From sunday, 23 september 2018, morning the website is down. Each time i contact the online customer care, they say try after few hours, so i don't know according to them few hours are few days or month. I have 2 policies to get renew, and 23 september was last day. I know, they don't listen at the time of claiming, although this is not acceptable service. They are asking me to visit near by center to pay premium offline. Now i am 8 km away...
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          A
          Authority140895
          from Pune, Maharashtra
          Sep 24, 2018
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          Address: Jaipur, Rajasthan, 302033

          Good afternoon sir
          With reference to subject cited above, please find the attached files.
          I am helpless to write in such a unpleasant way that:
          1. I am in possession of a honda activa 4g insured from your company.

          2. Recently i got repaired it under accidental claim after duly completing all accidental claim formelties on 07.08.2018.

          3. So far i did not received the claim amount from your company, when i enquired it, your company representatives replied that we have not received the no claim certificate from icici lombard (Earlier insurance company of my vehicle).

          4. They replied that you have to submit it to national insurance india company
          5. Your company gave me 20% no claim bonus at the time of renewal of policy as mentioned in the policy certificate as i never availed any accidental claim from my previous insurance company.

          In above reference it is requested to instruct the concerned to release the claim amount to avoid the litigation.
          National Insurance Company customer support has been notified about the posted complaint.
          Dear Authority140895,

          Apologies for the inconvenience caused. We have made a note of your concern. Kindly share your contact/policy details for us to check this from our end.

          Regards,
          ICICI Lombard General Insurance
          National insurance website not working and we cannot access the website .its been four days without the official website is down . All our works were pending .plz do the needfull.
          Dear sir
          IAM living in Maharashtra dist latur tq udgir farmer I'd 8187928 app.no. [protected] name prakash Kashinath shetkar and shashikala kashinath shetkar
          Why not giving bhat(soyabean ) insured money
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            NaveenPanduga
            from Hyderabad, Telangana
            Sep 22, 2018
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            Address: Hyderabad, Andhra Pradesh, 500032

            My subject claim not yet settled. My claim was rejected stating that non information to insurance company for the cashless claim.
            My wife was hospitalised in the middle of night due to an emergency situation, where i could not think of my cashless facility and i am not aware of & doesn't have list of hospitals which are providing the cashless facility.
            Due to this i could not availed the cashless less facility and applied for claim reibursement later.

            I hope my specification is genuine and fact, request you to settle the claim at the earliest.

            Regards,
            Naveen
            [protected]
            National Insurance Company customer support has been notified about the posted complaint.
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              H
              Hariyashu
              from Mavelikara, Kerala
              Sep 14, 2018
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              Address: 600076

              Dear sir/madam
              Am having group medi claim in national insurance co. And my corporate name is bandhan bank. For medi claim purpose i have submitted all the documents on before 3month every process as been done and the mediassist team also approved the claim amount still i'm waiting for settlement approval from your side for this approval company taking this much of time y they taking delay i don't know. The claim value is rs.11715. For single approval u taking this much of time. Kindly do the needful to your end pls. Details are given below.

              Claim id[protected]
              Emp no: 132128
              Corporate name : bandhan bank ltd
              Insuree name : hari e
              National Insurance Company customer support has been notified about the posted complaint.
              Your TPA Genins India is not settling the claim even after more than a year and asking new document every time despite receipts of all the required documents in original.

              S Meher
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                C
                Cedia Seller
                from Savantvadi, Maharashtra
                Sep 14, 2018
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                Address: Pune, Maharashtra, 411038

                My policy number is[protected]. My claim was approved by agent and now it has been more than 2 months that i have not got reimbursement amount. On asking the agent which processed my claim regarding this i was told since this policy was purchased from policy bazaar therefore no status can be given on this. This is my 1st experience with national insurance company and i would say it is one of the worst insurance provider
                National Insurance Company customer support has been notified about the posted complaint.
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                  S
                  Suraj Khatri
                  from Siwan, Bihar
                  Sep 12, 2018
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                  Address: North West Delhi, Delhi, 110040

                  My self ishwar singh so% pirhvi singh
                  My address - h. No. 1550 pana mamurpur near jaat chopal narela delhi -40
                  My car is cheverlet beat and the no. - dl11ca5235
                  My car is accident on the month of november2017 and i give to the trump moters jhangirpuri delhi
                  My claim is passe by sanjeev khanna and i sent him my processing fee also but i d'nt get my claim so i request to please sent to me
                  My policy no.[protected]
                  National Insurance Company customer support has been notified about the posted complaint.
                  Claim of my bike up81aj 5224 .Fir no 0271/24.08.2018. as per insurance no.[protected]/000000/00 dt.08.11.17 to 07.11.18 . complend no.[protected] by policy Ajent.Raghav automobiles Ph.[protected].but not response my bike claim.
                  rodash Kumar's reply, Sep 23, 2018
                  claim of my bike no.up81aj5224 .Insurance no.0182111392/000000/00 dt 08.11.17 to 07.11.18.Fir no 0271/24.08.18.complend no 39010231186290093112 provide by Raghav outomobiles agency no.CA0034 mob.7037471708.but not response and costumer care not taking .Please provide my bike claim.
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                    N
                    niyazs
                    from Noida, Uttar Pradesh
                    Sep 10, 2018
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                    Address: Ghaziabad, Uttar Pradesh, 201001

                    Dear team,

                    It is very sad to inform you that i am wandering from last two month for the reimbursement for the policy no[protected] claim but not body is taking a pain regarding this.
                    I had fulfilled all the queries place by the tpa but the claim not settled yet.
                    Sir, just think for the once that why the people takes the health polices jut because of that they can recover from the financial crises during the treatment they will have faced but you people do not this about this.
                    I am chasing the company for reimbursement from[protected] and almost 2.5 months have gone but no one has taken any action in this (Please refer the trail email.)

                    If your are willing to settled the claim with in a day or two please revert me soon.

                    I am highly disappointed with the services of "national insurance company" so me and my colleagues have decided to go with another health insurance company.

                    Note:- i have tried a lot to log a complaint with your grievance cell but the portal is not functioning.

                    Waiting for your positive reply.

                    Niyaz mohammad
                    [protected]
                    National Insurance Company customer support has been notified about the posted complaint.
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                      K
                      Kumar Gajendra
                      from Gurgaon, Haryana
                      Sep 10, 2018
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                      Address: New Delhi, Delhi

                      Dated on 08/09/2018 spelender +. Have stolen from badarpur bankey mrkt near canra bank. I have complain with 100 no and did fir against the same.
                      All details are as below.

                      Fir no 031710
                      Fir date 08/09/2018
                      Property type discrimination
                      Motorcycle hero spelender+
                      Dl-3sea-5676
                      Engine no-ha10agjhgc9750
                      Chachis no-mblhar087jhg48533
                      Colour - black
                      Owner name - sarwar sayem
                      Mobile no-[protected];[protected]
                      National Insurance Company customer support has been notified about the posted complaint.
                      Sep 10, 2018
                      Updated by Kumar Gajendra
                      Dated on 08/09/2018 spelender +. Have stolen from badarpur bankey Mrkt near canra bank. I have complain with 100 no and did FIR against the same.
                      All details are as below.

                      National insurance not accepting that he received any mail from your side. Now he is not in favour to claim. Kindly help me where you have sent my complain send the confirmation so that we could ask the National insurance for claim.
                      Sarwar sayem
                      [protected]
                      [protected]
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                        S
                        Sourjyendu
                        from New Delhi, Delhi
                        Sep 9, 2018
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                        Address: Thane, Maharashtra, 400601

                        I have submitted all documents and company has also mailed that all documents are in place. But, they are holding the pay citing delay in submission. Its a large amount - rs. 70000+ and company is not responding at all. I have sent them 20 reminders but they just don't react. I have tried the same through my company hr but no use.

                        I want refund for my claim.
                        Patient no.: sourjyendu medda

                        Emp name : sourjyendu medda
                        Patient name : sourjyendu medda
                        Relation : self
                        Doa :[protected]
                        Dod :[protected]
                        File received date :[protected]
                        Claim amt : 71899/-
                        National Insurance Company customer support has been notified about the posted complaint.
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                          Bishwa Nath Tiwari
                          from Mumbai, Maharashtra
                          Sep 9, 2018
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                          Address: Gurgaon, Haryana, 122001

                          I have renewed my mediclaim policy no. 361900/48/17/[protected] from national insurance co. Ltd.

                          Mr. Rajiv madan an agent of national insurance co. Is not providing my insurance paper despite various follow ups. Now his mobile no. [protected] is switched off. You are requested to provide mediclaim insurance paper and remove him as an agent and take stringent disciplinary action against him.
                          Regards
                          Bishwa nath tiwari
                          Mob. [protected]
                          National Insurance Company customer support has been notified about the posted complaint.
                          Dear sir
                          IAM living in Maharashtra dist latur tq udgir farmer I'd 8187928 app.no. [protected] name prakash Kashinath shetkar and shashikala kashinath shetkar
                          Why not giving bhat(soyabean ) insured money
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                            D
                            dino28xx
                            from Amritsar, Punjab
                            Sep 8, 2018
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                            My name is dinesh kumar i switch my policy from national insurence to new india insurence i claim for accident now i need ncb certificate but till 2 month to go no reply by company my policy number is[protected] of period 27/10/2016 to 26/10/2017 send it to my email id [protected]@gmail.com i send so many requiest but no result. I think i have not to switch my policy and take claim this year from national insurence
                            National Insurance Company customer support has been notified about the posted complaint.
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                              G
                              Girdhari Mandal
                              from Muzaffarpur, Bihar
                              Aug 30, 2018
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                              Address: Deoghar, Jharkhand, 815353

                              Dear sir, i am smt. Kavita devi residence of srd road madhupur deoghar jharkhand. I am the landlord of the premises bearing holding no. 21b. I have handed over a premises in monthly rent for business center office under a written agreement on dated 17th may 2013. But in agreement mentioned the shop vacate clause by one month notice. I was sent a notice to national insurance company on dated 22/03/2018 for vacate the shop as per agreement. But the 5 month time is passed, company is not vacate. Also i was informed the pmo office 5 times but there is no any response and for this i am suffering a huge amount of loss i. E approx. 3.5 lacs monthly because i am to setup my own business in this shop and for business i have borrowed money from my family members, this is a big problem for me. And i am not be able to bear the court expenses. So i request the consumer forum please help me to vacate the shop.
                              National Insurance Company customer support has been notified about the posted complaint.
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                                J
                                jaitn32kumar
                                from Delhi, Delhi
                                Aug 27, 2018
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                                Address: New Delhi, Delhi, 110052
                                Website: National Insurance

                                I want to submit really serious complaint against sanjay sharma surveyour regarding his behavior and argument with my mom and father and me also.
                                His way of talking and presentation is really really miserable. He don't know how to satisfy customer. I am amazed how he could know about my accident more than me. He has something immortal powers. Sanjay sharam's phone number is [protected]. I want it serious aciton against him. Otherwise i will submit fir against him.
                                National Insurance Company customer support has been notified about the posted complaint.
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                                  Gurmukh Juryani
                                  from Mumbai, Maharashtra
                                  Aug 27, 2018
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                                  Address: Thane, Maharashtra, 421301

                                  Dear sir/madam,

                                  We had filled hospitalization medi - claim # 14039 for rs 53517: aayush juryani - under policy # 241000/50/17/10001413
                                  & claim # 14255 for rs 43388 - aayush dhiraj juryani policy # 241000/48/16/[protected]

                                  We regret for no reply to our several e-mails nor re-imbursed the claims # 14039 & 14255 for rs 43388 & 53517 : aayush juryani - under policy #
                                  10001413 &
                                  241000/48/16 till date. Park mediclaim pvt ltd is irresponsible tpa, pls cancel their services.

                                  Pls resolve the pending issue on priority.
                                  Thanks
                                  Gurmukh juryani ulhasnagar
                                  National Insurance Company customer support has been notified about the posted complaint.
                                  Sir,

                                  My two wheeler policy renewal online payment on 07.08.2018 through gibi.in. But Renewal policy till date not received. Please send me. Urgent.

                                  Policy Number[protected] Payment Date 07.08.2018 Premium Amount Rs.965/-.
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                                    Gurmukh Juryani
                                    from Mumbai, Maharashtra
                                    Aug 27, 2018
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                                    Address: Thane, Maharashtra, 421301

                                    Dear sir/madam,

                                    We had filled hospitalization claim # 14039 of aayush juryani - under policy # 241000/50/17/10001413.

                                    We regret for no reply to our several e-mails nor re-imbursed the claim # 14255 for rs 43388: aayush juryani - under policy # 241000/48/16/[protected] till date.

                                    Park mediclaim pvt ltd is irresponsible tpa, pls cancel their services &
                                    Pls resolve the pending issue.
                                    Thanks
                                    Dhiraj juryani
                                    Ulhasnagar-421003
                                    Mbl # [protected], [protected]
                                    National Insurance Company customer support has been notified about the posted complaint.
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                                      nishankmodi
                                      from Ahmedabad, Gujarat
                                      Aug 25, 2018
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                                      Dear sir/madam,

                                      I am having national insurance policy no. 302101/48/17/[protected]. I never receive premium notice each year from bank/tpa/insurance company and i need to go to bank of baroda knowing premium amount.

                                      Can i have premium notice in advance at least 15-20 days? So i can pay premium on or before time.

                                      Another issue is that i have not received identity card from tpa anytime. Can you send it please?

                                      Regards,
                                      Jyotiben modi
                                      National Insurance Company customer support has been notified about the posted complaint.
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