National Insurance Company Complaints & Reviews

From,
Chacko cc george
Chirapurayidathil (H)
Mukkoottuthara po
Elivalikara-686510 kottayam dist

To,
The national insurance ltd kottayam &
Regional office kochin kerala
Sub:rude behavior and insurance clain not sanction for commission cash
National insurance kanjirappally area survior mr:ansad hussain kottayam division

Sir,
It is regarding that accident vehicle kl-34-d-5421 alto k10 which was admitted to avg podimattom kanjirappally showroom on 22-july-2018 along with the following documents (Rc book, insurance policy, fir and dl copy).

The work is likely to be finished and problem created by mr:ansad hussain mob:no:[protected] (National insurance kanjirappally area survior) ie; the original dl to be produced forth edelivery or otherwise the vehicle cannot release without cash payment. Then the approch to rto kanjirappally kerala to get the dl for submitting to avg, my dl has been suspended in connection with the accident for 12 months. They issued for insurance claim purpose only. Mr ansad hussain and showroom manager both of them harrased mentally and the block the delivery for commission purpose.

The avg and national insurance company deal with the customer that very poor standard and this failed th there moto. The requisted to further submitthe dl particulars to national insurance company for non delivery of vehicle with out cash payment.

That sir, kindly provide the customer relationship traning to mr:ansad hussain to avoid such misbehaviour with your valuable customer. If the customers is not satisfied your dealing is goingdown day by day.

Now iam planning to legal move with the concerned document shortlty. If is clear indicating that they need gift from me.

Enclosing the letter the except punishable actioon against mr:ansad hussain from company side.


24-10-18
Erumely
Thanking you
Chacko c george
[protected], [protected]

Cc to consumer court kottayam, kerala

Dear sir,
I, mr. Jivaji atmaram thakarda, resident of bahbirath villa, kathwada, ahmedabad-382430, am the mediclaim policy holder of national insurance co ltd. My last policy no is 302/101/48/17/85/00008785 for rs. 50000/- along with cb rs.22500/- i got cataract operation of my left eye at oculus eye & ent hospital, ahmedabad, 380007. On 20//9/2018 which incurred me treatment charges of rs. 37171/- (Rs. Thirty seven thousand one hundred seventy one only). I submitted my file to the insurance company through my insurance agent on 29/9/2019 claiming the amount. Now to my surprise, the company has sanctioned / deposited only rs. 24000/- (Rs. Twenty four thousand only) in my account against my claim. Hence, i have to request your good office to help me get the balance amount 13171/-

I made the payment to renew my bike insurance on 5th October 2018. but the policy is not generated. The transaction number is EASI[protected]. But the policy is not sent to me.
Hence i have sent an email on the same day to NIC.[protected]@nic.co.in.
Still they have not sent me the policy and not responding to email. I am forced to drive my vehicle without insurance copy as the old policy is expired.

Old policy number :[protected]

My safari car insurance is with national insurance policy no. ([protected]), i have submitted the claim for rear bumper, for which insurance company not paid full amount of labour and paining, the total amount of bill was 12, 670/- out of which i service center asked me to pay 8, 630/- amount.

Only 4, 040/- is the amount which insurance company paid for this claim.

I'm not sure why i have to go for a claim if major part i have to pay only. Also the information at the first place provided me incorrect on the estimate and send i have not been intimated with the pre-inspection report. Even i was not aware what has been written into the report.

As a customer i have right to know what is in my insurance policy, to know what is cover and not cover into policy. This is misleading the customer and selling the policy incorrectly without knowing your customer about the policy coverage.

I want some strict and legal action on this on the behalf of all customers and for my claim amount reimbursement.

Please help me in resolving my issue.

Thanks
Narendra

We had applied for marine insurance against our damaged consignment which was dispatched from ahmedabad to bangalore. All the required details were provided as required. The surveyor completed the process and we asked him to add our gst number in his fee receipt. He agreed. But now on constantly contacting him regarding sending the updated documents to us, he keeps on making excuses. His excuses are - i am out i will send tomorrow, right now i dont have details will check and send it tomorow. Now today his excuse is of not having our gst number. This complete conversion has taken a month now, after which he is asking us for gst number that too when we are calling him and asking for the status. Is this the way to handle an issue by the surveyor of such a big company. A simple document in which gst number is to be added and send to us is taking more than a month by the surveyor. This is completely intolerable, inacceptable and very disappointing.

Sir i have a maruti suzuki swift vdi car and insurance of which was purchased from ur company through shakti motor fatehabad haryana. My car registration no. Is hr22k8298. On my insurance 35% ncb. Now i want to transfer my ncb on my new car which i want to purchase today on first navratra. I did all formalities on 7.10.2018. But till date i have not received my ncb certificate. U r requested kindly send my ncb on my email id [protected]@gmail.com.

From
Anil kumar,
Chandramangalathu veedu,
Marangattukonam,
Edayam (Po), kollam, kerala
Mobile : [protected]

Ref - policy no:[protected] / kl 25 l 0164

Dear sir,
On 5/07/2018 my hero bike met with an accident and i become hospitalized for two days. There happened a severe damage to my bike. I went to national insurance company branch kottarakara, kerala for submitting my claim application. They asked me for estimate of maintenance cost from dealer. Next day i submitted my application along with estimate, driving licence, rc book, adhaar card, police report, medical certificate and reason for late submission. The surveyor visited and grant permission to start the work.

After repair i submitted the bill. It was necessary to change the chassis of my bike and it already mentioned in estimate and surveyor granted to change it. Now insurance company is blaming me upon the change of chassis without the permission of rto. But sir i was ignorant about this procedure and neither insurance company or dealer informed me about it. I am using the same chassis number on my new chassis (Rc book chassis number). I went to the insurance office with the cut piece of removed chassis but they were not ready to even have a look at it. For this reason they are not ready to settle my claim.

But sir how i can submit an application in rto office for the permission to change the chassis after changed it? At least 10 times i visited the insurance office for this purpose but always they are treating me on a negative way.

Sir, for the last 26 years i am driving my own vehicle but never came a claim. I am working in a private property and it is very difficult to get continuous leave.

So i am earnestly requesting you for an appropriate decision upon my problem.

Thanks & regards, anil kumar

Dear sir/mam

I have an insurance of my company vehicle up-16 af-2599 policy no is[protected] my car was hit last few days and and going to maruti motor craft noida sec-8.

Your surveyor was came and verify the car damage but he was pass only car front bumper and side mirror 50% expense while my front head light totally damaged but he denied the claim of head light.

Our company vehicle have repair only maruti motor craft showroom.

Please look into this matter so that we give the full claim of our company vehicle.

Surveyor name amit mittal

Phone no [protected]

Regard’s
Jai shanker
System administrator
Shri lakshmi cotsyn limited
C-40, sector-57, noida-201301 (Gautam budh nagar-up)
Mob: +91-[protected], phone: +[protected] ext. 128
Fax: +[protected] web: http://shrilakshmi.in

Dear sir,

My royal enfield, kl27-f-2721, two wheeler was immersed in water during the kerala flood on 15 aug 2018 at my house, ushus, thalayar, kuttoor p. O., thiruvalla.
I gave the vehicle to the nearest service center and the surveyor of national insurance company, mr. Abhilash (Mob.[protected]) approved to their estimate.
I have submitted the final invoice of rs. 4800/- to mrs. Laila, office of the national insurance company, thiruvalla on 15 sep 2018. She handed over the papers to the surveyor to send the report to the office for the final settlement.
I was following it up for the last two weeks for crediting the amount to my a/c.
Now the surveyor, mr. Abhilash is telling that he couldn't trace out the bills of my vehicle and it may be misplaced.
We are not expecting such a reaction and irresponsibility from the staff of a reputed and well established insurance company.
Kindly look into this matter seriously.
Looking forward to hearing from you soon.
Thanking you,
Rajeev kumar r.
Mob.[protected]

Respected sir, my patient mr babu ram sharma is hospitalized on 01-oct-2018 (Fortis hospital, noida). As he has a cashless card (Policy no[protected], i presented it to the hospital. They generated a bill and sent a bill to tpa, because doctor said for discharge and advice to take rest at home. But till now they haven't paid my patient bill. The hospital request a mail for approval of claim but insurance company don't take interest in it. Please see in this matter, otherwise i'll make a legal action against national insurance company. I have constantly paid premium for the policies. I think national insurance company (Md india) played a false game with us. Thanking u yours truly shivam kumar.
Policy company - national insurance company (Md india)

में गोहिल तेजपालसिंह विक्रमसिंह आपकी कम्पनी का मेडिकल हेल्थ इंस्योरेंस का कस्टमर हु मेरी पॉलिसी नंबर ३०१९००५०१७१०००३७०१ हे इस पॉलिसी में मेरे दो क्लेम करीबन ४ महीने से पेंडिग हे कहा जाता हे की नेशनल इंस्योरेंस और कस्टमर के बिच की इ मेडिटेक कम्पनी आने अपना काम बांध का दिया हे और बहोत सरे क्लेम फसे हे तो क्या आप लोग कुछ सहाय कर शक्ति हो या फिर में अपने वकील से सलाह मसवरा कर के लीगल प्रोसीजर करू ??? आपकी कम्पनी की जिम्मेदारी हे की समय से मेडी क्लेम के पैसे लौटाए

I have filed a claim under my policy number[protected] for my car (Maruti swift dzire) registered hr 26 bc 7632. I am being asked for irrelevant documents and around three months have passed since the claim was registered. If you check my records, i have been premium well before time, and when i need the insurance, this is what i face. I am told that in my declaration i said i was driving the car, so i have attached the letter that i send to surveyor on july 6 2018

I am vishnu. T having insurance for my car volkswagen vento kl39 k 85 in your company. Insuramce policy no:570800/31/17/[protected].. On 26/08/018 i gave my car in pvt. Workshop, name redfox autocare.. They submited all papers for claim on 05/09/018.. Now almost 1 month over. Till now didnt refund my money.. And no one call me or inform from your company till now. Kindly accept my complaint and take action as soon as possible.

My name is rohit gill policy number is[protected] vehicle rg no is hr-26 bd - 2002 its being 2 months i am not getting my claim nobody is answering to my calls the number mentioned on website is also fake noby respond to that.
The name of the incharge of the case is mentioned below.

Sunita ramesh
Sr. Divisional manager
Do-1, sec -31, sco 41-42-43 gurgaon, haryana
Ph :[protected]
Email: sunita. [protected]@nic.co.in
Cell - [protected]
Cin-u10200wb1906goi00171
Registered office:3, middleton street, kolkata-700071
Webportal: http://eportal.nic.in

Since from the last couple of days the national insurance company' s portal is not working n as a customer i can't renew my car insurance on time. I don't know how bad the online service from national insurance company. Do they have a responsibility? Do they consider their customers? In this modern world i don't know how this company is moving ahead by providing this kind of poor service

Good afternoon sir
With reference to subject cited above, please find the attached files.
I am helpless to write in such a unpleasant way that:
1. I am in possession of a honda activa 4g insured from your company.

2. Recently i got repaired it under accidental claim after duly completing all accidental claim formelties on 07.08.2018.

3. So far i did not received the claim amount from your company, when i enquired it, your company representatives replied that we have not received the no claim certificate from icici lombard (Earlier insurance company of my vehicle).

4. They replied that you have to submit it to national insurance india company
5. Your company gave me 20% no claim bonus at the time of renewal of policy as mentioned in the policy certificate as i never availed any accidental claim from my previous insurance company.

In above reference it is requested to instruct the concerned to release the claim amount to avoid the litigation.

My subject claim not yet settled. My claim was rejected stating that non information to insurance company for the cashless claim.
My wife was hospitalised in the middle of night due to an emergency situation, where i could not think of my cashless facility and i am not aware of & doesn't have list of hospitals which are providing the cashless facility.
Due to this i could not availed the cashless less facility and applied for claim reibursement later.

I hope my specification is genuine and fact, request you to settle the claim at the earliest.

Regards,
Naveen
[protected]

Dear sir/madam
Am having group medi claim in national insurance co. And my corporate name is bandhan bank. For medi claim purpose i have submitted all the documents on before 3month every process as been done and the mediassist team also approved the claim amount still i'm waiting for settlement approval from your side for this approval company taking this much of time y they taking delay i don't know. The claim value is rs.11715. For single approval u taking this much of time. Kindly do the needful to your end pls. Details are given below.

Claim id[protected]
Emp no: 132128
Corporate name : bandhan bank ltd
Insuree name : hari e

My policy number is[protected]. My claim was approved by agent and now it has been more than 2 months that i have not got reimbursement amount. On asking the agent which processed my claim regarding this i was told since this policy was purchased from policy bazaar therefore no status can be given on this. This is my 1st experience with national insurance company and i would say it is one of the worst insurance provider

My self ishwar singh so% pirhvi singh
My address - h. No. 1550 pana mamurpur near jaat chopal narela delhi -40
My car is cheverlet beat and the no. - dl11ca5235
My car is accident on the month of november2017 and i give to the trump moters jhangirpuri delhi
My claim is passe by sanjeev khanna and i sent him my processing fee also but i d'nt get my claim so i request to please sent to me
My policy no.[protected]