National Insurance Company Complaints & Reviews

The following said claim is due from long time.
Card no member name file no admission date discharge date claim amount
[protected]d ethan x pinto 20190130b005rh25667 23.01.2019 25.01.2019 36314
We need the due payment along with the over due interest @ 18%.
I have personally visited to the medsave office & also sent several reminders through email, but till date no claim got cleraed.
Even doctor also given the required prescription to the dept.
Alfter giving all the supporting still they have not cleared our claim.
Request you to pls get this resolved on top most priority.

Gri[protected] - you say has been resolved

Where is the resolution and to whom you have sent the reply

I have already spent rs17185.00 to repair the phone and dont even know where to ask for reimbursement

What action has been taken on xcell ins
I want a detailed explanation

I have not received any reply

Please reply to my email id in detail

Your website is of no use

Taken a policy for i phone on 29.10.2019 from xcellins and paid premium of 4236.75. I understand that they are your sub broker.
Phone got damaged and claim lodged on 06.01.2020, but it has been disallowed because i could not prove that i was injured.
Please check the genuinity of the claim and why it was disallowed
I have not received the insurance policy also. Looks like a fraud company.
My name is gireeshan raman and iam submitting copy of claim form and other details.

Sir/madam, i insured my tata indica car from ur nakodar office (Punjab). My car no. Is pb-08-bb-5121. I sold my car to hyudai motor. They required policy of my car, for the year 2018 — 19. I contact mr. Satish sharma (Branch manager), he refused to issue the policy. I am ready to pay charges. Kindly help me. Because i sold my car to hyundai motor, to get exchange bonus, i need plicy of my car for the year 2018-19. For hyundai motor, this is compulsory. Agent phone no. Is98155 — 21147

Policy number : 550300/50/18/10000108
Claim number : 98464577
Bank account number : [protected] (Union bank of india)
Utr number : kkbk[protected]
Emp id : h1390

I, budidha ravi prasad, submitted my post-hospitalization bills to national insurance. It has been settled, i got a confirmation mail regarding the same on 9th august 2019. But till now i have not received the settled amount of rs.17, 832. Please take appropriate action and resolve the issue asap.

Thank you.

Dated: 11th november 2019.

Ref: policy no.[protected]
Renewed on 11th november 2019. Paid online

I have renewed above policy through online on date & payment was debited from my cc account but no receipt & policy has been generated. However a message appeared on screen after the payment has been furnished below for your ready reference:-

You payment is successful but system could not generate the policy. Your transaction number is easi[protected].
Note: please check your bank account whether the premium amount is already debited. If yes, please do not retry again. Please report this occurrence to nic. [protected]@nic.co.in by providing the transaction id mentioned above for further course of action. Receipt and policy for the payment debited will be sent to you within three working days ”

I request you to verify & issue payment receipt & policy.

Thanking you.

With regards,

(D. K. Mitra)
Kodambakkam, chennai - 24

Respected sir,
My wife was admitted in astha multispecialty hospital at karjan for bacterial meningitis with saptimia on 21st april, 2019 at 11.25 pm.
Then she was referred by astha multispecialty hospital for m. R. I. Brain stroke protocol to vadodara. Mri brain stroke protocol was done by makarpura diagnostic vadodara on 22nd april, 2019 early morning at 2:45 am.
All the bills related to the treatment were handed over to national insurance ltd company. Now, i have received a letter from national insurance co. Ltd. Baroda do-i office, tilak road, vadodara-390001 stating that my claim is rejected under clause no. 5.1 (Misrepresentation, misdiscprition or non discloser of any material facts).
I have taken insurance with niicl for last 4 years from year 2014 to till the date. As my wife was admitted on 21st april, 2019 at 11:25 pm and immediately referred for mri and as soon as mri procedure completed she was again readmitted in the same hospital for further treatment. So there is no break even of time as it was the part of the treatment. How 5.1 there is misrepresentation, misdiscprition or non discloser of any material facts? There is no any past treatment as the dieses was occurred all of sudden on 21st april, 2019 at 11:25 pm.
So my case is absolute genuine and i am prejudice for rejection of mediclaim amount.in this situation where is the question of misrepresentation, misdiscprition or non discloser of any material facts? And for any query, any of our representatives may approach for clarification if required.
Please look into the matter and arrange to settle the claim at the earliest to avoid me to go through the consumer court.
Thanking you, your immediate attention is required.

Maine insaurance ke liye file submit ki thi bt proper response and feedback nahi mila abhi tak n company se bui feedback nhi hai koi and jo people ghar aye unhone ne bhot documents mange time deke late aye 2 hours and police report and court report mang rahe hai police walo ne dene se mana kardiya what i do plz help me out i m working person i dnt have time to go to police station and court on daily basis plz help me

I amitesh kumar sharma have a bike insurance with your company. My bike was stolen on october 2018 and i made a claim to your munger branch 171001 and my policy no. Is[protected], bike registration no. Br01-cw-6491, engine no-ha10evgg05483, chasis no-mblha1dbsggdo5222. I have applied for claim after fir in the month of june 2019. Since last four month the officer of said branch assuring me that your claim will be settle in few days but i cannot get the claim amount. So i requesting you that kindly settle my claim as soon as possible other i will go for a legal opinion.
Thanks & regards
Amitesh kumar sharma
Mobile-[protected]

Sir,
I have submitted all required documents for non cashless claim and received mail from md india that, my claim has been processed for payment to insurance company on 28.09.2019.

Today is 16th october, 2019 but still i am waiting to get my claim amount from national insurance company.

Kindly transfer the amount on priority as more than 02 months are over.

Policy holder name - suryaben d shah and claim number[protected].

As per above mentioned claim number total billed amount of rs.88, 968/- and out of that only rs.41, 680/- approved by hitpa. (Health insurance of tpa india ltd) and balance amount shown under deduction and reason mentioned as as per reasonable customary.

If you can see in that major amount deducted under professional fees.

We have asked to provide your base how they have cross verify the same on 14th aug, 19

After that so many time we have send reminder for same and every time they reply same pls refer clause 3.12, reasonable and customary charges : reasonable and customary charges means the charges for services or supplies, which are the standard charges for the specific provider and consistent with the prevailing charges in the geographical area for identical or similar services, taking into account the nature of the illness/injury involved.

After that on 25th aug they send settlement letter and mentioned they refer nova hospital chembur

Also i have send the other hospital mine quotation and also i asked so many time the next step and also asked for grievance steps but they never reply on same.

Then on 5th sep jagdish bobade sr. Executive reply as patient has undergone surgery in non-network hospital, hence claim is approved as per policy terms under reasonable and customary charges clause. Claim approved in comparison to tariff rates in network hospital in vicinity area. Note : charges are checked with apex hospital-borivali also.​ - now he mentioned apex hospital but in settlement letter mentioned something else.

Also why we can go for their network hospital. We can go by where treatment going on. We have taken 2 years back surgery with same doctor and treatment going on continuously. Then why i can change doctor and hospital. It's obvious if doctor have more experience then he charged more.

After that also i have send so many reminder but no reply.

Then on 09th sep jagdish bobade sr. Executive reply and said now they ready to pay additional amount payable - 22188 but my total claim of rs.88, 968/- and previously approved rs.41, 68/- so what abt balance amount.

Now he send me email to approve the same. But i don't know the reason why i can approve the same. If same is reasonable then they have to send the same to our account. But after that as i not received the same so finally i reply on 12 th oct but as date still there is no revert from jagdish.

Also customer care also not support for same. Also in their website they have not update the same. Even when i call on mobile then still they not pickedup the call.

Custome care send the call on hold and then deduct without our permission.

Please help us to resolve this asap.

Thanks

Hello i am sk hassan i am buying two wheeler insurance policy in national insurance company 23 september
But my insurance policy details not up to date my mparivahan site please update my insurance policy details to my motor registration certificate

Policy number[protected]

Please solve my problem and update my insurance policy to my motor registration certificate

Sir,
Humbly and respectfully, it is to submit that despite of honourable permanent court hoshiarpur's orders the hoshiarpur office is neither affording credit to the account requested nor attending us and even not replying and paying heed to our emails. Thus, today i. E. 07th oct.2019 at about 12.12pm again i had a telephonic talk with (Through and on a mobile phone of another staff at hoshiarpur office) mr. Rakesh bhatia, asstt. Manager, who was too rude to one's imagination. He did not even listen to my request and uttered defamatory and unparliamentory language about h'able court and me. Rather assuaging the agrieved customer the offensive behavior of mr. Rakesh bhatia demands befitted punishment. The person who has no honour to the courts/ judgements of courts and that of a customer that too a senior citizen is liable for stringent action to save the image of the esteemed institution i. E. Nic.
You are, sanguinely, requested to take action against mr. Rakesh bhatia and inquire the matter thoroughly and in the meantime order the hoshiarpur office to afford credit to the account of the beneficiary/claimant the amount ordered to pay by honourable permanent lok adalat hoshiarpur at the earliest and without further delay alongwith delayed period [protected]@10% i. E. W. E. F. 1st july 2019 to date.

An early action and response shall be highly appreciated.

Thanking you and with kind regards,
Ravinder kumar gulati
Dhillon transport regd. Mansa
Ph. +[protected]No calls / only what's app)

Theft motorcycle in kankarbagh main road sbi bank motorcycle no. Br01bro353
Engine no.- jc36e7418295
Chasis no.-me4jc36jmc7273384 relevant paper relate to motorcycle like insurance paper, pollution paper kept in dikki and complaint near police station that i submitted complaint copy.
Sir kindly request you to grant my complaint and reissue insurance copy of motorcycle.
Thanks& regards

I lodged claim on 19/09/2019 and they told me that it will take 4 working days for clearance. But today more 10 working days passed and my claim is still showing open. My problem is i have put all my salary in repairing my car and thought i will get my money back from insurance and now i am in deep money trouble due to this delay.
My policy no is[protected]

My policy number is [protected] and [protected] and i am unable to make a payment to renew policy as the website does not work nor can i reach customer service.

I dont understand how this company works, i am unable to reach anyone, try calling their toll free number[protected]. The number is not valid. Try making a payment on their website and the site doesn't work.

If anyone is reading this, do not take a national insurance policy. You will regret it!!

On 04/07/2018 (8:00 PM) I had an accident that damaged my Honda Activa 3G Scooter; vehicle No. WB-70G-8625. I did a claim of Rs.15, 730 on 05/07/2018. My claim No. is[protected] & Policy No. is[protected]. On 14/06/2019 I received a letter from your Siliguri Division Office bearing Ref No. 150600/Claim/AS/SWB/2019 Dt: 06/06/2019 where I was asked to submit my repairing money receipt again. Then on 20/06/2019 I sent the receipt via Speed Post but till now my claim is pending.
So, I, request you to please do the needful and settle my claim as soon as possible.

My claim in policy no[protected] we send claim, after we recieved letter dated 19/03/19 from national insurance in letter adr we given in malad, national insurance branch, branch send claim paper/claim file to madesave tpa in month of april that i conform by telephone my file is received in tpa by staff anushka madam on 24 april after that i call tpa on 27/05/2019 (On[protected] at 4.20 p. M and 09/06/2019 at 4.17 p. M[protected] but still is pending answer by tpa after that i personaly go to tpa office at marine lines, above parsi dairy on 13 august, that time she say we send as soon as your claim money but still today we are not receved any claim money so please give replay in [protected]@gmail {any letter not recieved by post or courrier) so we waiting for your replay

I am provide all the document on month of June, my motor cycle was carry out of any unknown person, i will do the FIR on 23/05/2019 & having the call on 100 no&also provide all the documents to insurance company But today i am call on customer care, they told me your claim is not process.you will go to your insurance office, but i am also come today

I satish goel is holding mediclaim policy of national insurance along with 6 to 7 policy of my family members as we are in joint family.. We are holding policies from last decade.

I have applied for medicalim for treatment of my wife renu goel in january 2018 and her treatment continued for one year.

Few claims were settled by tpa i. E medi assist and i applied for reimbursement of calim timely basis keeping in view the guidelines of tpa and national insurance.

Three claims submitted by me not yet processed and every time when asked useless revert recived from tpa.
We have submitted or responded to all the queries raised and now tpa is not processing the claims and not providing valid reasons too.
Every time the statement of tpa is different on questioning them.
Since my wife passed away on 20th january 2019 and the particular three claims filed were before her death.
I waited for almost one year then filing a complaint when no reaponse received from tpa and national insurance.
Everytime i only asked for status and everytime new statement received and though which itself also satisfied.
So now we want earliest possible solution to our problem.
Three claims are
T [protected]
T [protected]
T [protected]