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National Insurance Company Complaints & Reviews

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Updated: Jul 30, 2025
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National Insurance Company reviews & complaints page 7

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R
R.N singh
from Mumbai, Maharashtra
Oct 5, 2019
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Address: Plot no. 8E/170 Bahadurpur housing colony Kankarbagh Patna 26, Patna, Bihar, 800026

Theft motorcycle in kankarbagh main road sbi bank motorcycle no. Br01bro353
Engine no.- jc36e7418295
Chasis no.-me4jc36jmc7273384 relevant paper relate to motorcycle like insurance paper, pollution paper kept in dikki and complaint near police station that i submitted complaint copy.
Sir kindly request you to grant my complaint and reissue insurance copy of motorcycle.
Thanks& regards
National Insurance Company customer support has been notified about the posted complaint.
Oct 05, 2019
Updated by R.N singh
Sir plse resolve my complain
Thanks &Regards

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    D
    Deepak Kumar1996
    from Delhi, Delhi
    Oct 3, 2019
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    Address: 800001

    I lodged claim on 19/09/2019 and they told me that it will take 4 working days for clearance. But today more 10 working days passed and my claim is still showing open. My problem is i have put all my salary in repairing my car and thought i will get my money back from insurance and now i am in deep money trouble due to this delay.
    My policy no is[protected]
    National Insurance Company customer support has been notified about the posted complaint.
    Oct 03, 2019
    Updated by Deepak Kumar1996
    Please resolve as soon as possible.
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      Shujat Ladak
      from Mumbai, Maharashtra
      Oct 2, 2019
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      Address: 3, Middleton Street, Prafulla Chandra Sen Sarani Kolkata Kolkata District West Bengal, Kolkata, West Bengal, 700071

      My policy number is [protected] and [protected] and i am unable to make a payment to renew policy as the website does not work nor can i reach customer service.

      I dont understand how this company works, i am unable to reach anyone, try calling their toll free number[protected]. The number is not valid. Try making a payment on their website and the site doesn't work.

      If anyone is reading this, do not take a national insurance policy. You will regret it!!
      National Insurance Company customer support has been notified about the posted complaint.
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        R
        rakeshdas1990
        Oct 1, 2019
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        Address: 736121

        On 04/07/2018 (8:00 PM) I had an accident that damaged my Honda Activa 3G Scooter; vehicle No. WB-70G-8625. I did a claim of Rs.15, 730 on 05/07/2018. My claim No. is[protected] & Policy No. is[protected]. On 14/06/2019 I received a letter from your Siliguri Division Office bearing Ref No. 150600/Claim/AS/SWB/2019 Dt: 06/06/2019 where I was asked to submit my repairing money receipt again. Then on 20/06/2019 I sent the receipt via Speed Post but till now my claim is pending.
        So, I, request you to please do the needful and settle my claim as soon as possible.
        National Insurance Company customer support has been notified about the posted complaint.
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          K
          kamla h maru
          from Mumbai, Maharashtra
          Sep 30, 2019
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          Address: MUMBAI, 400064

          My claim in policy no[protected] we send claim, after we recieved letter dated 19/03/19 from national insurance in letter adr we given in malad, national insurance branch, branch send claim paper/claim file to madesave tpa in month of april that i conform by telephone my file is received in tpa by staff anushka madam on 24 april after that i call tpa on 27/05/2019 (On[protected] at 4.20 p. M and 09/06/2019 at 4.17 p. M[protected] but still is pending answer by tpa after that i personaly go to tpa office at marine lines, above parsi dairy on 13 august, that time she say we send as soon as your claim money but still today we are not receved any claim money so please give replay in [protected]@gmail {any letter not recieved by post or courrier) so we waiting for your replay
          National Insurance Company customer support has been notified about the posted complaint.
          I purchased used car .R C changed to my name, but national insurance policy which we taken from policy bazaar, not changing at the concern branches . They advising to approach policy bazaar for this service. So, I approached recently I farworded my perticulars to [protected]@policybazaar yesterday . I m looking further response from company.asap tq u
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            K
            kanha singh
            from Karhal, Uttar Pradesh
            Sep 24, 2019
            Resolved
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            Resolved

            Address: sector 31&32 hudda market gurgaon, Gurgaon, Haryana, 122001

            I am provide all the document on month of June, my motor cycle was carry out of any unknown person, i will do the FIR on 23/05/2019 & having the call on 100 no&also provide all the documents to insurance company But today i am call on customer care, they told me your claim is not process.you will go to your insurance office, but i am also come today
            Oct 9, 2019
            Complaint marked as Resolved 
            No any mail &any call from nation insurence compony
            National Insurance Company customer support has been notified about the posted complaint.
            Sep 24, 2019
            Updated by kanha singh
            please process my clam As Soon As Possible
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              S
              sameergoel
              from Lucknow, Uttar Pradesh
              Sep 19, 2019
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              Address: 110070

              I satish goel is holding mediclaim policy of national insurance along with 6 to 7 policy of my family members as we are in joint family.. We are holding policies from last decade.

              I have applied for medicalim for treatment of my wife renu goel in january 2018 and her treatment continued for one year.

              Few claims were settled by tpa i. E medi assist and i applied for reimbursement of calim timely basis keeping in view the guidelines of tpa and national insurance.

              Three claims submitted by me not yet processed and every time when asked useless revert recived from tpa.
              We have submitted or responded to all the queries raised and now tpa is not processing the claims and not providing valid reasons too.
              Every time the statement of tpa is different on questioning them.
              Since my wife passed away on 20th january 2019 and the particular three claims filed were before her death.
              I waited for almost one year then filing a complaint when no reaponse received from tpa and national insurance.
              Everytime i only asked for status and everytime new statement received and though which itself also satisfied.
              So now we want earliest possible solution to our problem.
              Three claims are
              T [protected]
              T [protected]
              T [protected]
              National Insurance Company customer support has been notified about the posted complaint.
              Sep 19, 2019
              Updated by sameergoel
              Policy Number 360900/50/18/10000827 Branch Code 360900
              Dec 13, 2019
              Updated by sameergoel
              how long will people sitting at higher position need time to respond for a simple and genuine query or compalint raised.
              I think they are just enjoying the benefits of the position and are inefficient.
              Such a huge and national company shows such kind o[censored]nprofessionalism then who will trust .

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                M
                mohitgarg27
                from New Delhi, Delhi
                Sep 13, 2019
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                Address: G-18/24, SECOND FLOOR SECTOR 15, ROHINI, New Delhi, Delhi, 110089

                We had motor insurance with national insurance company.
                Our car caught fire in the mid-night of 12th june. Claim intimated by visiting local branch office but intimation was not done until third visit. Claim intimated on 26 june 2019 according to the website but intimation first attempted on 13th june 2019. Surveyor deputed on 28th june 2019. Surveyor visited on 29th june 2019. Since then there is no contact from the insurer. No reply to emails or calls.

                It's very hard to trust such insurance company and policy bazar. This is the first time we actually had the situation to lodge claim for motor loss. National insurance company is not responding or delaying the process.

                Please avoid national insurance company for motor insurance. We are struggling to make a contact with them for our claim.
                National Insurance Company customer support has been notified about the posted complaint.
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                  J
                  Jayendrakumar N. Shah
                  from Ahmedabad, Gujarat
                  Sep 10, 2019
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                  Address: 12-Dwarkesh Nagar, Kanjari Road, Panchmahal, Gujarat, 389350

                  I complainant availed a medical insurance policy of national insurance co. Ltd., through bank of baroda halol branch "baroda health policy" number is[protected].

                  I was paid renewal premium of rs. 6214/- (Rupees six thousand two hundred fourteen only) on dt. 04th december 2018 through d. D. No. 343376 from my saving account.

                  I haven't received my policy now till date
                  10 months already done from december 2018 to september 2019 but didn't received my policy

                  Please do necessary and send my renewal policy within 7 (Seven) days. From this mail thanking you
                  Jayendrakumar n. Shah
                  Mobile no. [protected]
                  Communication address :
                  12, dwarkesh nager,
                  Kanjari road, halol - 389350,
                  Taluka : halol, district. : panchmahals.
                  Gujarat state, india.
                  National Insurance Company customer support has been notified about the posted complaint.
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                    D
                    Daleepd
                    from Gurgaon, Haryana
                    Aug 20, 2019
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                    Address: National Insurance co 2nd FloorMetro piller No 380 Rajouri Garden New Delhi, New Delhi, Delhi

                    I daleep kumar dhar medicalim policy holder no 360203/50/18/0006130. I had gone a transposition of vain surgery in a private hospital and submitted my claim for rs 21140.00 to park mediclaiml insurance tpa p ltd who are the handling agents of national insurance company. After 3 months they refused to pay this amount saying that hospital is not registered, but last year they paid my claim through the same hospital where i had made av fitsula surgery.
                    Please help me. I have all documents.
                    National Insurance Company customer support has been notified about the posted complaint.
                    Policy No-163200/46/14/[protected]

                    Claim of Chipilima Branch o[censored]GB is pending since 2014. All the documents have been submitted icluding FRT. Local DO is not responding. Claim is genuine and insurer is harassing.
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                      S
                      soorya.ss
                      from Bengaluru, Karnataka
                      Aug 19, 2019
                      Resolved
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                      Resolved

                      Address: mundakkalveedu, Thiruvananthapuram, Kerala, 695103

                      Processed claim reference: ccn# 98657353 under policy# 602200/46/18/[protected]

                      On my claim i got information that claim has been processed for paying rs : 97012/-.
                      On last 12 june i got information like – my account will be credited with insurance amount within 7 -9 working days.
                      But still i didn’t get that.

                      Claim is under payment process state.
                      Aug 25, 2019
                      Complaint marked as Resolved 
                      Communicated with nic diarectly
                      National Insurance Company customer support has been notified about the posted complaint.
                      Agriculture insurence
                      Nagulavaram, ardhaveedu manadalam, kakaral revenue, prakasam dist
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                        T
                        Thiagarajan Singaram
                        from Chennai, Tamil Nadu
                        Aug 16, 2019
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                        Address: Thousand lights, Chennai, Tamil Nadu, 603210

                        Hi sir,

                        I have resigned from national insurance company, since now my pan number not deleted in irda piratal.

                        My status not changed ad resigned.

                        So kindly take necessary action.
                        Name: thiagarajan s
                        Father's name:l. Singaram
                        Dateofbirth: 28/02/1978
                        Insurance: national insurance company limited
                        Pan: adcpt7263p

                        Yours faithfully
                        S. Thiagarajan
                        National Insurance Company customer support has been notified about the posted complaint.
                        Yesterday I have renewed my two wheeler policy, there are a phone number that I have written miss out...I requested u as soon as possible solved this problem..my phone number is [protected]...there number is .[protected]...I am complaint and docket number is 1540462...and mail I'd [protected]@gmail.com
                        Sir mere father ka accident hogaya tha jisme tds 125947 rupay kat liye gay hai unka case no 457/2010 hai isme hum aapna sara kagjat de chukë hai phir bhi abhi tak paisa nahi mila hai kagjat diye pure 1 saal se jayda ho gay hai sir hamare kast ka niwaran jald se jald kare
                        POLICY NUMBER;571000/48/17/[protected]
                        CLAIM NUMBER;[protected]
                        Regarding above claim, we submitted all supporting documents, but the claim rejected without any reasons.Roof of the house was damaged due heavy rain and wind at the time of flood and land slide in kerala happened on the month of augst 2019.
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                          A
                          Ahalya Kumar
                          from Bengaluru, Karnataka
                          Aug 14, 2019
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                          Address: M4, Villa225/ Phase1, Adarsh Palm Meadows, 560066

                          We my husband 84 yrs & myself 75 yrs, have been paying our regular dues regularly for years.
                          On 8th &9th aug 2019 i, ahalya kumar was admitted in columbia asia hospital.
                          Have all the concerned policy nos, details, adhaar card etc to the hospital. On 10th when i was discharged at 1 pm, the hospital authorities we had waited for insurance to come through to wait for 4-5 hours, we waited till 10.30 pm exhausted with no response from national insurance co.
                          Till today no response and their two now are not working.
                          We are frustrated &b tired to fight, who will help us. Why should we have health insurance, if this is the way we are treated?
                          National Insurance Company customer support has been notified about the posted complaint.
                          Hello i claim for bike accident, and i submitted totally document, but i not got any solution, and i my policy no is[protected] and bike number is GJ-01 SH 8148, so please give me status of this claim
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                            Pksanghvi
                            from Rajgarh, Madhya Pradesh
                            Aug 14, 2019
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                            Address: 83 laxmibai marg Jhabua mp

                            Sir... Since last 3 years i am submitting premium for health policy through bank of baroda jhabua but insurance company dhar branch not sending policy and therefore i am unable to get benifit of policy. Last year amt of premiun sent on 28 august and this year last date for submission of premium is 28 august kindly help to release premium policy from national insurance company branch dhar mp. Photo of policy last 15 — 16 is attached. Pk sanghvi [protected]
                            National Insurance Company customer support has been notified about the posted complaint.
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                              Biju pkc
                              from Mumbai, Maharashtra
                              Aug 13, 2019
                              Resolved
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                              Resolved

                              Address: Ootterithazha, Kozhikode, Kerala, 673305
                              Website: National insurance company

                              Sir
                              I make online payment through my mobile Rs1549 for my hereo bike no. KL 56H 2576. Which due date is 18/8/19. Through national insurance site . But no receipt or confirmation letter from this company not recieved.
                              The print out recieved is sent you please. Also the site screen shot is also sent to you
                              The details in my pass book regarding payment of cash also sent to you sir
                              Please look this and sent me through biju.[protected]@gmail.com or [protected]
                              Please advise the insurance company to gave a print out or receipt or a confirmation letter regarding cash recieved or reason for late issue of policy
                              Aug 14, 2019
                              Complaint marked as Resolved 
                              Policy mailed me
                              National Insurance Company customer support has been notified about the posted complaint.
                              Aug 13, 2019
                              Updated by Biju pkc
                              Please confirm whether my cash for premium is received or not
                              Aug 13, 2019
                              Updated by Biju pkc
                              Now I could not get print out or confirmation letter that my policy is renewed or it was under process. Demand to pay again ??

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                                Pksanghvi
                                from Rajgarh, Madhya Pradesh
                                Aug 12, 2019
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                                Address: 83 laxmibai marg jhabuaarat

                                Sir... I am policy holder for health insurance through bank of baroda since last 8 years and hi am regularly sending premium but company is not sending policy to me regularly. Last premium submitted by me is on 28 august 2018 through bob jhabua through draft to dhar mp as our national insurance office is at dhar. When i visited bob jhabua for this year premium they said we have withdraw health policy scheme. Now i have to contact other agency for health insurance for this i want continuous policy so kindly issue me my policy letter for16/17/18/ mobile [protected]
                                National Insurance Company customer support has been notified about the posted complaint.
                                Aug 12, 2019
                                Updated by Pksanghvi
                                Updated
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                                  Arunarga66
                                  from Vapi, Gujarat
                                  Aug 12, 2019
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                                  Address: 396230

                                  Dear sir / madam

                                  My policy no is[protected], my car met an accident near demni road dadra on 08/08/19. A truck hit my car on driver side. Driver side window glass, side power mirror, head light, right bonnet were damaged. Since that time i am trying to contact but no one is receiving. Your toll free no [protected] is out order / wrong number. Kindly give the feed back, if not i will go to the consumer court.

                                  Arun a e
                                  [protected]
                                  National Insurance Company customer support has been notified about the posted complaint.
                                  Aug 12, 2019
                                  Updated by Arunarga66
                                  Kindly contact me [protected]
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                                    Akram Mullick
                                    from Kolkata, West Bengal
                                    Jul 29, 2019
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                                    Address: GE-117 KMDA Plot, 1313, Rajdanga Main Road (E), Kolkata-700107, 700107

                                    I am miss rina dutta a dialysis patient of ge-117 kmda plot, 1313, rajdanga main road (E), kolkata-700107 submit my claimed for reimbursement of my policy no. :[protected] on 1st february, 2019 but still not receive any payment. I contact my agent and your tpa person over phone several time and submit my kyc and cancel cheque three times but till not receive any payment.
                                    One of your person namely amir hossain came to my house for kyc and take my photo also four month ago but till pending my claim. It is my legitimate claim and i need money urgently for my further treatment. I want to know why my claim till pending? If any problem from my site tell me. It is my last and final reminder if it is not solve then i have no other option to go consumer forum.
                                    National Insurance Company customer support has been notified about the posted complaint.
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                                      Paramjeet01
                                      from Firozpur, Punjab
                                      Jul 24, 2019
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                                      Address: St. No. 1 dharam nagri, Fazilka, Punjab, 152116

                                      Respacted natiional insurence company
                                      I am mohan lal. My bike is damaged by accident. So i claim the insurence but still here my mcycle's two layes are dammged. But your surveyer only approved only one laye. So i don't satisfied for that case because i can ask to claim all the layes but he asking me to that are not possible if your company is not my bike parts is broken that are broken so why i am paying for the insurence.in 2017 i claim for the bike tank. But it is not avilable i go to the agency 6 month but it is not available. I request to you please working on my regarding complaint. My contect no. Is [protected]. Call me on that number.
                                      Thank you
                                      National Insurance Company customer support has been notified about the posted complaint.
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                                        S
                                        sk2019
                                        from Agra, Uttar Pradesh
                                        Jul 16, 2019
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                                        Address: NIC, DO, Centre Point, Samad Road, Aligarh, Aligarh, Uttar Pradesh, 202001

                                        I am the panel advocate of nic since 1994 to till date. There is a list of decided cases in which either the awards have been paid, or the nic was exempted from any of the liability. But my counsel's fee amounting rs. 2.5 lacks approx. Has not been paid so far despite of my repeated demands to do, aligarh and ro, dehradun. Please let me know when i will get my pending fees and do the needful action for that. Thanks.
                                        National Insurance Company customer support has been notified about the posted complaint.
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